Booking.com: Hotels & Travel 4+

I wanted to make sure and leave a review after our 3 night stay last week at Lilly, located in the Naoussa area of Paros. I’ll confess, when reading reviews prior to booking, I was a bit perplexed on why the many references to a man named Chris. That is, until we checked in. But first, a review of the hotel. Its lovely. Our room had a small pool as many of the rooms, with also a view of the beautiful beach. Our room was normal size with shower only. Softer towels would have been nicer.. Now back to Chris, the manager. This man should be the ambassador for Paros. He’s a delight. He gets to know every single guest and shows a sincere interest in your well being. He makes sure everyone enjoys the complimentary and plentiful outdoor breakfast, as well as delicious evening appetizers and cocktails. If you choose to rent a car, he has it arranged with a local company in a matter of minutes. We drove around the island visiting beaches, and returned to find that our new friend was anxious to hear about our day. I mean, who does this?! A caveat: If you’ve never been to Paros before, the location of hotels may surprise you, as most hotels set a street back from the water. Paros is surrounded by beautiful beaches and in this way it’s more naturally beautiful. As we departed , Chris gave us a complimentary gift of Greek olive oil and vinegar. He also gave us much more that that: a memory of the beauty and generosity of Lilly residence hotel.

I usually don’t do reviews, who has the time? I am moved to provide a review for Booking,com as it may well be one of a very few experiences I’ve had in which the services provided far exceeded the expectations. Every encounter I’ve had has been quickly and appropriately handled with professional courtesy and superior results. Whether the property didn’t show my reservation, or was not at all as was described such that it appeared unsafe to remain, or the hotel clerk was unacceptably rude, the folks at Booking were quick to ensure we were properly accommodated at the property or provided an alternative accommodation elsewhere that exceeded the original booking in value but refunded the difference in price. I am impressed by the genuine concern shown when a customer needs help. This was all before I had reached genius status, in which I am now entitled to a prioritized customer service experience, which I cannot believe is possible as I have never been on a call for more than 5-10 minutes having all issues resolved. I am genuinely grateful and impressed by this company.

Our purpose of staying at the Ramada was because we lost. Our electricity is relation to a fire in our apartment complex. Ramada was very convenient for us to stay as it was across the street from where we live. The staff… Amazing! The room…very comfortable and clean! The building is going through renovations and it was noted everywhere so you could not be upset because you were aware. But I will talk about their so-called “breakfast included”. Don’t say you were offering breakfast included in the price when all you have is a covered up table with a toaster, a microwave, a couple packets of oatmeal and some granola bars that is not breakfast not even considered breakfast. I hope it has gotten better since our stay but that is the reason why I gave it three stars because they literally tried it but otherwise I definitely recommend staying there if you’re not, there’s a bunch of restaurants in the area that you can go and grab a bite to eat and those who travel out of town I would recommend people staying there because it’s close to 95. There is a mall around the corner. There are a lot of eateries, grocery stores. I believe they are going to be doing entertainment at that hotel but it’s not too far from downtown Jacksonville so it’s a really good place to stay overall.