What’s New

Version 39.7.1

•New meeting join experience, with easier pre-meeting audio/video selection and faster connection
•Locally pair and share to video systems, directly from your mobile app
•Locally control the volume of video systems, directly from your mobile app
•Usability improvements
•Bug fixes

Ratings and Reviews

4.3 out of 5
48.4K Ratings

48.4K Ratings

:: Matthew :: ,

App is good, but getting worse

I’m very please with Cisco’s WebEx Meetings hosted service and this app works well with it. The app itself is stable and presents shared content surprisingly well. Unfortunately, Cisco keeps changing the UI in disappointing ways while leaving the few things that could use improvement alone. Seems like each update the app gets a little more cumbersome.

I’m not sure if competition is heating up in this space and Cisco wants existing users aware of all the features, but it feels like the design philosophy has taken on a grocery store mentality, “put the milk all the way in the back so people have to see everything they might like on their way to what’s important.” In the midst of a busy day the changes leave me a little annoyed.

Carpevita ,

Keeps getting worse

In reality, most of the core functionality of this app is fine. It doesn’t crash very often, and it gets the job done. The reason for the two-star review is that we are constantly fighting with bugs. New ones seem to come up in every release, And there have been some big ones that persisted for several months and several updates before they were finally fixed. With this latest release, we have a feature where all of the meeting control buttons—for example the one that allows you to leave the meeting—sometimes disappear from the UI.

Another particularly annoying issue is that, although the app purports to support touch ID and Face ID, it never seems to use them. I am periodically asked to manually reenter my password, usually while driving at high speeds and attempting to join a customer meeting. This has been true ever since they claimed to introduce touch ID support. After at least a couple of years of pretending to support these features, I have never once been prompted for touch ID or face ID by Webex.

Before adding new features, like the ability to share files from our phones, which most of us will never use, it would be appreciated if the dev team would focus on some core functionality issues that would make the app more usable for everyone.

yyl890 ,

Why changed the UI when things weren’t broken?

The new UI used obscure icons, tucked away commonly used functionality underneath these icons, and then promoted elements that do not matter and let them get in the way of the presentation. For example, I see big blocks of empty space along the top of the screen, while each block only has the text of the attendee names. And those blocks clipped off the space for the main presentation. Not only that, once you minimize the attendee blocks, then there is a giant empty block overlaid ON TOP of the main presentation, and again that block only had the speaker’s name and nothing else. As if they were not enough interruptions, every time someone joins or leaves the meeting, the whole button row comes up on top of the presentation to show you who is joining or leaving. Seriously, who designed this UI? I understand those big attendee/speaker blocks are intended for video conferencing, but the app should be smart enough to shrink these gigantic blocks when attendees are not showing anything. Last but not lease, the main presentation area is mission-critical. It should be left alone and not having any UI controls popping on top of it; otherwise, some important text/graphics in the presentation may be blocked from view, causing the attendees to miss out on that information.

Information

Seller
Cisco
Size
157.6 MB
Category
Business
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating
Rated 4+
Copyright
© 2019 Cisco Systems, Inc. All Rights Reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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