The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open keyboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients.

eKEY Basic Service provides the following features:
• Obtain listing keys
• Easily place keyboxes on properties
• Keep track of keyboxes
• View or change keybox settings
• Customize keybox access hours, agent note, flyer, business card in keybox
• Sending showing notifications when showing starts and ends
• Viewing showing details in app
• View data at the door real-time property notes

eKEY Professional Service provides all of the features in eKEY Basic plus:
• Create data at the door real-time property notes
• View MLS listing information even while offline
• View agent roster contact information
• Create and save buyer profiles
• View hotsheet listings
• View map and directions to listings at the tap of a button
• Create and view list of buyers
• Invite buyers to use the Supra Home Tour app for rating homes
• Recommend listings for buyers to view and rate in Supra Home Tour app
• View and compare buyer home ratings
• View buyer feedback on properties and compare by buyer or listing

The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional.

What’s New


Added support for iOS 13 and a new Payment Management feature that allows eKEY users the ability to pay an invoice or update credit card information in the app.

Ratings and Reviews

2.8 out of 5
283 Ratings

283 Ratings

camcamcz ,

Should be able to update box over air

We should be able to update our box’s info without having to program the box and be right next to it. Let us be able to edit and update the box and whoever the next person is that opens it, it auto updates... It’s stupid that I have to drive 30 minutes to update my box because I want different unlock hours.

Developer Response ,

Hi Supra User - Thanks for letting us know about your experience. You can reach our product team at

Thank you,

SwamiPeter ,


Having used both systems, I can assure anyone thinking about getting this app that they should go ahead and do it immediately. This app is as simple as they come, works perfectly, updates nearly instantaneously - even on the go - and has never failed me once.

The previous system, where I had to carry an extra little device, was really a pain. A couple of times I had forgotten the device and then had to run back home, being totally embarrassed in front of my clients (which I deserved!). I realize this is my fault, but nonetheless, there it is. With this new app, I never have a situation like that, the lockbox is opened up, it’s just a non-issue, as it should be. I heartily encourage my fellow realtors to get this app ASAP.

As to why some people have chosen to pan this app in the reviews, I cannot say. It makes no sense to me. Perhaps it is folks from another app company trying to sabotage this app, but I really have no idea. All I can say is that it makes no sense to trash this app because it works perfectly!

Developer Response ,

Hi Supra User - Thanks for your support! Glad you enjoy your Supra eKEY app.

Thank you,

Retroprty ,

Ignore every single negative review

This app is WONDERFUL! I have had literally 0 issues with it, it works immediately and the updates take about 2 seconds.

I was hesitant to get the app after reading all the negative reviews, and I don't ever write reviews for apps, but I felt this one needed someone to speak out on its behalf and let everyone know that it works exactly as expected, with 0 issues. Please don't let the other negative comments sway you into not getting this app. I also spoke to the realtor association in my city and the representative there also said she's never had any realtor call and say they had any issues with the app.

Choose this over the Supra remote simply because it's conveniently built into your phone and takes seconds to unlock any door, so you don't have to carry an additional device with you, and I believe it's cheaper too. Overall, a win win!

Thank you for creating a great application that actually works Supra! ❤


UTC Fire & Security Americas Corporation Inc
61.1 MB

Requires iOS 10.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, Japanese, Spanish

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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