I tried to transfer 400Gh from mobile money to my account by using the app but unfortunately the amount was deducted from my account but I didn’t receive any payment at all,And I tried to complain to the customer support team on WhatsApp, instagram, facebook and I also tried their toll free number but they can’t help me to get my money back 😢So all my advice is that, when you see or done any mistake about your money just move on because you can’t get it back 👎

The worst banking system in Ghana, I wanted to do some online registration which has a limited time for it, I transferred money to my bank account, money was dedicated but didn’t reflect in my bank account. I called their office toll free number for help and they collected my details till now I have received my money or my refund and the registration deadline time was up. In fact their digital banking system or Electronic banking system is very very Poor. I also mistakenly did a transaction into my virtual card which I called them to transfer it back into my main account, they told me nothing can be done unless I visit my bank branch for them to solve it for me. But I was able to use another financial app to transfer the money from my virtual card back into my main account in less than three minutes. But The GCB themselves wouldn’t even do that. Very very bad service and very poor electronic banking system. If GCB would have been the only bank in Ghana, I will forever use Mobile Money or keep my money under my pillows.

I just downloaded the app and I’m trying to register but nothing seems to be working.I’ve got to the point immediately after taking the selfie where I’ve been asked to review my details below but the sad thing is there’s nothing there to be reviewed and whenever I click next, the response is invalid account number whilst there’s no medium provided for me to give my account number or even the mobile number or email…smh… too much drama

I’m trying to create an account but I cannot proceed because I don’t have access to my Ghana number. It’d be awesome to allow verification via email for people outside of the jurisdiction. Hopefully this works soon.