This game is really nice but needs to be updated. It needs new features like 3D and 2D views, playing inside the game like cooking, watching tv, sitting on couches and other stuff like that. But my major issue is this:I recently got a new iPad and i downloaded this game instantly. I used my stormID to login in because I made so much progress on my old device. I was at about level 80 and ow I have to start again from the beginning and when I get bored, I can’t even play the game because I know I’m on a really low level with all my efforts gone and the annoying part is how it is impossible to login using another device and it is only a few games that that can happen and I really wanted to go back because at this very moment, the game on my old iPad is no longer in use because it was deleted and given out. Also, on my current iPad, it says that my stormID is taken when I am the actual bearer and it is sad that that will happen when other people face what I experienced and I am super demotivated because I have to make new neighbours again and some of them were my close friends that I haven’t talked to in a long time and all I am saying is for u guys to make provision to be able to log back in. And it isn’t everybody that their parents would allow them to have facebook accounts. Thank you for your time.

The suggestion is at the end of the paragraph, but still please read the whole thing.I honestly like this app, so I had it a couple times, but every time I get a new phone or iPad I have to make a new account and I had an iPhone 6s and had this amazing account named UnicornHouse92 then I got my XR and I wanted that account back because I got up to level 41 and I had a perfect home. My mom also had an account, and she reached to level 30. Then she got the Xs Max. So we wanted our same accounts then realized that you couldn’t log in. A year or two before that my mom had an account where she reached level 70 or 80 something, and it was amazing then she got the iPhone 7 and gave me her old phone. We wanted her old account to be on my phone so that I could play, because after a while I kind of took over her game and she was working so she had no use of it. And it of course didn’t work, so I’m asking the creators, please make a button in the game where you can log back in and your game could save automatically on ur iCloud. Like on the KK game. Could you guys please do that because it’s really a great game and I think a lot of people would love to get their old accounts back!-AP

So I actually did have a problem with the updates and stuff once. I deleted the app I think I dunno why I did. But my name was Simonsen Home and so I deleted it, I think redownloaded it and got a new home called Lululita Homie and then I got my new iPhone and it saved it and that’s the one I’m with today! But I don’t like how allot of good stuff costs gems 💎 . But that’s not my biggest complaint. U know I wish that you could like dress up a character or do their hair and like kinda make it a life simulator. Like what I’m trying to say is, make the game more fun. Cause I mean, I like decorating the house but what do I do when I don’t want to decorate it right now? Sit and stare? Watch the visitors say stupid stuff? I wish there was like a city kinda. Maybe sorta like animal jam! I also wish you could get little pets. I know there’s a dog in a bed and it has food and stuff but here’s the thang, it doesn’t move. I want a moving pet. I also want where people interact with stuff. On the ads it looks like people can like sit in chairs and stuff, it doesn’t do that at least for me. But other than that I like the game allot! Bye bye!

Update 2: I got a new iPad for Christmas and I went to email who helped me before and TeamLava no longer accepts emails. You have to fill out a "ticket" with your request. I did that and I got an automated email with my ticket #. It has been almost 2 weeks and nothing. My game still isn't transferred, there is no one to contact. It says in the email to reply to the email with any questions but when I do, i get ANOTHER email saying they do not accept emails. 😳 The automated email also says I can check the status of my ticket by clicking on the ticket number but when I do that it takes me to their website with an error message. They must really want people to NOT play their games.Update: I contacted TeamLava and they were able to teansfer my game for me. The customer service was great! Although I do think the game needs updating with a login so you can transfer data yourself and maybe a few more challenges, I am very happy now 😊I was very invested in this game. Then I got a new phone and nothing carried over! I was up to a $1.6 mil home and had over 50 neighbors and now I'm back at square one. I emailed about it and the only thing I received was a link how to login in to every other game they make EXCEPT Home Design Story. Trying decide if it's worth the time to start over.