HoneyBook - Small Business CRM

Name: HoneyBook - Small Business CRM
Rating: 4.8 (15056 reviews)
Author: HoneyBook Inc.

Invoices, Contracts, Payments

Only for iPhone

Free · In‑App Purchases

15K Ratings
Ages

4+
Years
Category

Business
Developer

HoneyBook Inc.
Language

EN
English
Size

110.7
MB

iPhone

HoneyBook is where remarkable client experiences come to life. Create contracts, send invoices, collect payments, track projects, and stay in control of your business—all in one place. Join over 100,000+ Independents who use HoneyBook to: INVOICES & PAYMENTS Accept all major credit cards and bank transfers to get paid faster. • Send mobile invoices • Create online invoices • Get invoice receipts • Make an invoice to go • Secure online billing • Easy online payments • Automatic payment reminders • Recurring payments • Multiple payments CONTRACTS Protect your business with iron-clad legal contracts. • Create online contracts • Ready-to-use contract templates • Customize contracts • Get secure mobile contracts signed PROPOSALS Impress your clients with beautiful and professional proposals. • All-in-one invoice, contract, & payment • Branded proposal templates SCHEDULING Take the work out of booking time with clients. • Client scheduler • Share availability • Schedule meetings • Schedule sessions • Track time for meetings EXPENSES & ACCOUNTING Let HoneyBook handle the money so you can focus on what earns it. • Expense report • Expense log • Expense manager • Expense tracker • Accounting & billing AUTOMATIONS Get things done before they hit your to-do list. • Automate client messages • Automate files • Automate tasks Should you choose to purchase a premium subscription, you will be charged to your iTunes account at confirmation of purchase and auto-renew unless auto-renew is turned off at least 24-hours before the end of the current pay period. The account will be charged for renewal within 24-hours prior to the end of the current period. You can turn off auto-renew or manage your subscription at any time through your iTunes & App Store account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a Premium subscription, where applicable. Privacy Policy: https://www.honeybook.com/tos#fndtn-pr_tab Terms of Use: https://www.honeybook.com/tos#fndtn-tos_tab

Ratings & Reviews

4.8

out of 5

15K Ratings

Simple, Intuitive and client friendly!
09/20/2019

GPS oriented savings!!
I’ve been with HoneyBook since their debut at the Wedding MBA 2015. Before HoneyBook, I was using PDF writable contracts and my accounting software to keep track of my jobs and client payment balances. It wasn’t until I really tarted using HoneyBook to start automating the some of the work. HoneyBook had everything I needed to keep all of it together, in one easy to use platform, from digital contracts, easily see ALL the text messages history, easy to set up payment reminders and best of all payment processing by stripe deposits usually take no more than 24 hrs to post to your account. They constantly make it better, it looks clean and works great. They have a great help section with plenty of self help vidz for every module that you may have questions on how to set up and for the newbies like me that were a bit hard headed going digital ALL THE WAY, its been a life saver. Thank you HoneyBook and keep up the amazing work!
Simple, Intuitive and client friendly!
09/20/2019

GPS oriented savings!!

I’ve been with HoneyBook since their debut at the Wedding MBA 2015. Before HoneyBook, I was using PDF writable contracts and my accounting software to keep track of my jobs and client payment balances. It wasn’t until I really tarted using HoneyBook to start automating the some of the work. HoneyBook had everything I needed to keep all of it together, in one easy to use platform, from digital contracts, easily see ALL the text messages history, easy to set up payment reminders and best of all payment processing by stripe deposits usually take no more than 24 hrs to post to your account. They constantly make it better, it looks clean and works great. They have a great help section with plenty of self help vidz for every module that you may have questions on how to set up and for the newbies like me that were a bit hard headed going digital ALL THE WAY, its been a life saver. Thank you HoneyBook and keep up the amazing work!
One of my top 10 allied apps, I would be in the top 3 besting this.
02/09/2023

Manalfa
I have been a user for over a year and a half and without a doubt I can say that it is one of the best tools I have used and as a systems engineer I have tried many. I did not give it 5 stars because I considered that it still has a couple of opportunities. Complementing it with some business consulting is one of them and would make it unbeatable. It is not new to assume that if you teach your client to sell more it ensures that you will get a piece of their pie, if not ask facebook with their ads experts. A few days ago I connected to Honeybook support chat asking for some guidance with some setback with the tool and the visibility of the proposals after expired and the answer was in a few words is better to seek help elsewhere because Honeybook can not do anything, obviously that person who answered is not the company as a whole but if he represents it at that time with me and analyze, listen or guide with more patience surely would have yielded better results that ultimately translate into more sales for everyone. First opinion so extensive that I give but I think it is worth thinking that there is someone on the other side listening. Manuel from Devppy Digital Agency.
One of my top 10 allied apps, I would be in the top 3 besting this.
02/09/2023

Manalfa

I have been a user for over a year and a half and without a doubt I can say that it is one of the best tools I have used and as a systems engineer I have tried many. I did not give it 5 stars because I considered that it still has a couple of opportunities. Complementing it with some business consulting is one of them and would make it unbeatable. It is not new to assume that if you teach your client to sell more it ensures that you will get a piece of their pie, if not ask facebook with their ads experts. A few days ago I connected to Honeybook support chat asking for some guidance with some setback with the tool and the visibility of the proposals after expired and the answer was in a few words is better to seek help elsewhere because Honeybook can not do anything, obviously that person who answered is not the company as a whole but if he represents it at that time with me and analyze, listen or guide with more patience surely would have yielded better results that ultimately translate into more sales for everyone. First opinion so extensive that I give but I think it is worth thinking that there is someone on the other side listening. Manuel from Devppy Digital Agency.
Customer Service is Bad/ Payments don’t work
03/29/2023

JCuddy70
I started by doing a test invoice and payment of 2.00$. Worked fine, used on a project for invoice and payment. Got payment confirmation and customer even left a tip. Two days later I get an email from HoneyBook wanting the customer CVV/ Full Name/ and written proof that this customer owns the card- and HoneyBook gave a 48 hr limit to complete/ so basically They want me to drive 2 hours to have a customer write on paper his personal information- this is not a bank hold either JUST HoneyBook. Ok, I call HoneyBook to see if this can be worked out in a professional manner- nope, no one answers any of the phone lines. Email response is very very slow and doesn’t solve anything. Got a Not helpful Bot on their chat- after getting upset with the bot a guy gets on there and tells me is above him he will get help for me. No help, if nothing else I would like to cancel the transaction so I can talk to customer on phone and have him pay a different way/ nope can’t even get a human from this company. Horrible customer service/ untrustworthy handling of payment transfers. I definitely would recommend you steer clear from this app. The only good reviews I believe they get are fake ones.

Developer Response
Hi there, Thank you for taking the time to leave your review and we're so sorry to hear you've had a disappointing experience! For clarification purposes, that written request you discussed can be provided via email and does not require you to drive to the member. Apologies for any confusion! With regard to the rest of your experience, we would love to find out more and dive into what happened here. Please reach out to us at concierge@honeybook.com so that we can research this. We look forward to hearing from you! Warmly, Team HoneyBook
Customer Service is Bad/ Payments don’t work
03/29/2023

JCuddy70

I started by doing a test invoice and payment of 2.00$. Worked fine, used on a project for invoice and payment. Got payment confirmation and customer even left a tip. Two days later I get an email from HoneyBook wanting the customer CVV/ Full Name/ and written proof that this customer owns the card- and HoneyBook gave a 48 hr limit to complete/ so basically They want me to drive 2 hours to have a customer write on paper his personal information- this is not a bank hold either JUST HoneyBook. Ok, I call HoneyBook to see if this can be worked out in a professional manner- nope, no one answers any of the phone lines. Email response is very very slow and doesn’t solve anything. Got a Not helpful Bot on their chat- after getting upset with the bot a guy gets on there and tells me is above him he will get help for me. No help, if nothing else I would like to cancel the transaction so I can talk to customer on phone and have him pay a different way/ nope can’t even get a human from this company. Horrible customer service/ untrustworthy handling of payment transfers. I definitely would recommend you steer clear from this app. The only good reviews I believe they get are fake ones.
Developer Response 04/04/2023
Hi there, Thank you for taking the time to leave your review and we're so sorry to hear you've had a disappointing experience! For clarification purposes, that written request you discussed can be provided via email and does not require you to drive to the member. Apologies for any confusion! With regard to the rest of your experience, we would love to find out more and dive into what happened here. Please reach out to us at concierge@honeybook.com so that we can research this. We look forward to hearing from you! Warmly, Team HoneyBook
Overall good app
02/23/2024

Meme1218
I’ve been using HoneyBook for over a year now. I love the features with scheduling, creating projects, invoices, contracts, and etcetera. I would say it’s definitely worth it for those features. I never had any bug crashes or issues. My major problem is all of their fees. Not only do we pay monthly (not a problem) and there are transaction fees (again not a problem) but if you are tipped from the service you are provided, HoneyBook takes 90% of your tip (major problem). It’s a huge problem for this system to take away such a large portion of a tip for a service they are not physically doing. One of the uses for HoneyBook is with my cleaning business. For example, me and my employee completed a cleaning for $60 and a $6 tip was added. However only $58 was received. That’s so unethical. We’re already paying for the platform and we are paying processing fees to receive the money. I do not think it is right to take 90% of the tip. I compared that cleaning payment to the previous cleaning payment and there a $1.72 difference which is absurd considering the tip was $6. I get if they took maybe 10-20% of the tip but to take majority of it is absolutely ridiculous.

Developer Response
Hi there, thank you for taking the time to review the app! We apologize for any confusion here, however there is not a 90% fee on a tip. The fee is calculated based on the total charge. We'd be happy to help with any further explanation through our Support channels! You can reach out via chat through the chat function in your settings, or you can send us an email at concierge@honeybook.com. We'd be glad to explain further. :) Warmly, Team HoneyBook
Overall good app
02/23/2024

Meme1218

I’ve been using HoneyBook for over a year now. I love the features with scheduling, creating projects, invoices, contracts, and etcetera. I would say it’s definitely worth it for those features. I never had any bug crashes or issues. My major problem is all of their fees. Not only do we pay monthly (not a problem) and there are transaction fees (again not a problem) but if you are tipped from the service you are provided, HoneyBook takes 90% of your tip (major problem). It’s a huge problem for this system to take away such a large portion of a tip for a service they are not physically doing. One of the uses for HoneyBook is with my cleaning business. For example, me and my employee completed a cleaning for $60 and a $6 tip was added. However only $58 was received. That’s so unethical. We’re already paying for the platform and we are paying processing fees to receive the money. I do not think it is right to take 90% of the tip. I compared that cleaning payment to the previous cleaning payment and there a $1.72 difference which is absurd considering the tip was $6. I get if they took maybe 10-20% of the tip but to take majority of it is absolutely ridiculous.
Developer Response 02/27/2024
Hi there, thank you for taking the time to review the app! We apologize for any confusion here, however there is not a 90% fee on a tip. The fee is calculated based on the total charge. We'd be happy to help with any further explanation through our Support channels! You can reach out via chat through the chat function in your settings, or you can send us an email at concierge@honeybook.com. We'd be glad to explain further. :) Warmly, Team HoneyBook

Thanks for using HoneyBook! • Added AI Follow-Ups — get timely notifications and smart suggestions to re-engage silent leads effortlessly • Added AI Gmail Suggestions with notifications for potential new leads. • Added new Projects filter for easier navigation • Introduced Automation widget on the Home screen • AI Composer Enhancements: Enriched AI-powered writing experience with improved layout and better-placed tools for smoother email creation • Performance Improvements & Bug Fixes

Version 1.53.3

2d ago

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The following data may be used to track you across apps and websites owned by other companies:
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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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What’s New

Version 1.53.3

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