UBA Mobile Banking

Name: UBA Mobile Banking
Rating: 4 (11928 reviews)
Author: United Bank For Africa

Finance

Free · Designed for iPad

12K Ratings
Ages

4+
Years
Category

Finance
Developer

United Bank For Africa
Language

EN
English
Size

77.8
MB

UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as: • Quick log-in within a few seconds with the biometric option on devices that support this feature • Faster navigation with the sliding menu available on all user sessions • Fewer, more intuitive screens enhancing user experience • ATM/Branch locator • 24-hour customer service support via live chat • Quick selection of phone numbers from device contacts list for airtime top up • Favourites list creation for easier transactions • Auto reminders for recurrent bill payments and transfers

Ratings & Reviews

4.0

out of 5

12K Ratings

Incompetent performance
12/01/2024

ayo esuola
Hello my name is Dr. Ayodabo Esuola and I have been banking with you since 2001. I live in USA and I’m not allowed roaming for unknown reasons. So I couldn’t use your online application because the account was opened with my Nigerian phone number. I usually use Ojodu branch since I live in Magodo PH1. Two week ago, I needed a fixed deposit account, and to change my account phone number to the USA number. . Eventually someone introduced me to Zenith Bank manager who can to my house in person to get me and my wife registered I left the UBA branch in anger after waiting for more than 3 hours. I’m of the opinion that you don’t want to hire professionals because of the high pay. But it’s a sorry sight to see the level people you hired.It’s a shameRegards,Ayodabo Esuola
Incompetent performance
12/01/2024

ayo esuola

Hello my name is Dr. Ayodabo Esuola and I have been banking with you since 2001. I live in USA and I’m not allowed roaming for unknown reasons. So I couldn’t use your online application because the account was opened with my Nigerian phone number. I usually use Ojodu branch since I live in Magodo PH1. Two week ago, I needed a fixed deposit account, and to change my account phone number to the USA number. . Eventually someone introduced me to Zenith Bank manager who can to my house in person to get me and my wife registered I left the UBA branch in anger after waiting for more than 3 hours. I’m of the opinion that you don’t want to hire professionals because of the high pay. But it’s a sorry sight to see the level people you hired.It’s a shameRegards,Ayodabo Esuola
Complaint
Jan 30

Akorede 111
I don’t know what’s going on with my mobile banking app , it’s been 48hrs now and I’ve been trying to send money to another account but it’s not bringing that option . When ever I click on other banks it comes up with a blank page .. I’ve been trying many times but it’s doing the same thing . I tried reaching out to the customer service but it’s not active . The numbers I dialed are not going through . Please I’m s student and I really need to do transactions, help me on this because it’s getting too long .
Complaint
Jan 30

Akorede 111

I don’t know what’s going on with my mobile banking app , it’s been 48hrs now and I’ve been trying to send money to another account but it’s not bringing that option . When ever I click on other banks it comes up with a blank page .. I’ve been trying many times but it’s doing the same thing . I tried reaching out to the customer service but it’s not active . The numbers I dialed are not going through . Please I’m s student and I really need to do transactions, help me on this because it’s getting too long .
Complain! Complain!! Complain!!!
Feb 1

Demola$
Now it’s high time you guys step up your gameYou’ve been far far lagging behind compared to other A-level bank I see no reason why i couldn’t transfer my own money to other bank account It’s so frustrating and annoying Fix this issue, it’s a big let down for many users.
Complain! Complain!! Complain!!!
Feb 1

Demola$

Now it’s high time you guys step up your gameYou’ve been far far lagging behind compared to other A-level bank I see no reason why i couldn’t transfer my own money to other bank account It’s so frustrating and annoying Fix this issue, it’s a big let down for many users.
I can’t withdraw my money 😭
Apr 15

Bobby7065
Whoever designed this new UBA mobile banking app did a terrible job, the previous version was easy to use and well programmed. I have been struggling with UBA secure pass to be able to generate a which hasn't been successful till now, it's a poor job more like a setback and as much as I can't get any transaction done for almost a week now due to not being around to go the nearest UBA branch it's very bad most especially for people in diaspora. As much as I hate to compare services however I can say the Access More bank app is a better upgrade to what UBA currently has plus they have an option for new devices you can easily get an OTP in the registered phone number or email, UBA needs to fix up I believe you can do better thank you.

Developer Response
Hi, the inconvenience is deeply regretted. However, we'd be happy to see what happened with your account. Please contact us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook on Facebook. We'll be happy to help you. Thank you.
I can’t withdraw my money 😭
Apr 15

Bobby7065

Whoever designed this new UBA mobile banking app did a terrible job, the previous version was easy to use and well programmed. I have been struggling with UBA secure pass to be able to generate a which hasn't been successful till now, it's a poor job more like a setback and as much as I can't get any transaction done for almost a week now due to not being around to go the nearest UBA branch it's very bad most especially for people in diaspora. As much as I hate to compare services however I can say the Access More bank app is a better upgrade to what UBA currently has plus they have an option for new devices you can easily get an OTP in the registered phone number or email, UBA needs to fix up I believe you can do better thank you.
Developer Response Apr 30
Hi, the inconvenience is deeply regretted. However, we'd be happy to see what happened with your account. Please contact us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook on Facebook. We'll be happy to help you. Thank you.

We’ve improved your mobile app for better security, convenience, and usability. Rate Your Experience: Share quick feedback after transactions. Smarter Security: Enhanced device recognition and easier password/PIN setup. Transaction Management: • Get timely notifications about transaction limits. • Quick shortcuts to recent transactions and frequent top-ups. • Easily view remaining daily limits. Enjoy a faster, safer, and more convenient banking experience!

Version 8.3.64

Aug 19

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- Usage Data
- Diagnostics