FirstMobile App 4+

First Bank of Nigeria Limited

    • 3.0 • 942 Ratings
    • Free

Screenshots

Description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices.
The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.

What’s New

Version 2.8.0

What’s new in version 2.8.0?
- Enhancement of Virtual Cards: You can now copy and paste your virtual card PAN on the app
- FCY Intrabank Transfer: Transfer funds between your FCY account and your domiciliary card account
- Transaction Receipts Optimization: Get receipts for transactions that occurred within the last three months
- Bills Payment Charge Display: You can now view the charge for bills payment transaction
- In-App Banner Display: View exciting product bouquets on the app

Ratings and Reviews

3.0 out of 5
942 Ratings

942 Ratings

Adebukolami ,

Complaint

The update is OK but you guys supposed to allow another means of login apart from atm card
I lost my atm card last two weeks now and now that I want to login to my mobile bank app I can't just because I don't have atm and for me to get another atm it will take some times cause where I am is a rural area where there's no bank. I don't really like using USSD cause it too frustrating for me
You guys should try to reconsider and do another update that will allow use to login with our mobile number or email please

brocioindie ,

DiasporaBanking

This is a typical mess section, I’m an old customer that moved to another country and changed my name, I’ve been contacting DiasporaBanking department to change my name and type of account for the past 4-3 months and this particular customer service agent will be rude anytime I called. He will either tell me he’s not on his desk or he’s busy and even say I’m disturbing him. Can anyone imagine a customer service person says a customer is disturbing him. At this point, I don’t need the account again, I just need my name changed on my BVN since I registered my BVN with first bank and it seems nobody can help. The name of the customer service rep is Atalobhor Christopher Ehis, you are very rude and you don’t hung up on customers. You hung up on me many times even when I want to ask a simple question. I don’t even know you but you are on another level of rude. I hope this get fix or I’ll continue to every other platform to show how first bank customer service rep are very rude and incompetent.

oeffiom ,

Miss Monday

This upgrade is terrible.
It doesn’t automatically use the same login details and mPIN (fingerprint or facial recognition) as the original version.
Worse still, trying to change mPIN from the app doesn’t work. It doesn’t see all your previous details like your secret Q&A etc. what’s the point of that?? It’s like getting a whole new app entirely. Don’t call it an “upgrade” then! I wish I could go back to the previous version until all this is worked out.

The most frustrating this is getting support from first online by email. This is 2 days after my email to them using the email given by the App and still no response.

App Privacy

The developer, First Bank of Nigeria Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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