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Description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile phones/devices. The service is available to FirstBank account holders with Naira MasterCard and/or Verve cards.

The App is sleek and convenient to use – evident in its DIY enrolment process as all FirstBank customers with Verve and Naira MasterCards can begin using the App without having cause to visit a FirstBank branch. It is also poised to offer a more reliable and definitely more convenient digital banking experience, whilst complementing our plethora of lifestyle offerings.

Features of FirstMobile include;
- Account overview
- Funds transfer
- Bill payments
- Card management




Note: 1. Continued use of GPS running in the background can dramatically decrease battery life.
2. The app will require access to phone book contacts to send airtime to contacts.

What’s New

Version 2.4.1

1. FirstBank Virtual Cards: Create a FirstBank Virtual Card on your FirstMobile app, activate with a secure PIN and enjoy seamless transactions while shopping online, renewing your online subscriptions or making payments online. The FirstBank Virtual Card feature on the FirstMobile app allows you to- create a Virtual Card, change your PIN, Reset your PIN and Block/Unblock your card on the go!
2. Navigational improvements
3. Optimized dashboard

Ratings and Reviews

3.0 out of 5
580 Ratings

580 Ratings

CustomerJeddy ,

Upgrade/Update

This upgrade needs an upgrade; why does one need to use only ATM card details to sign-in on FBN Mobile App?
The upgrade should allow the usage of online (internet banking) details AND + registered telephone number, except the aim is to generate “that abhorrent” monthly ATM Maintenance Fee - there are people who don’t do ATM transactions. This upgrade is excluding people like me from having remote access to our accounts.

Please review.

brocioindie ,

DiasporaBanking

This is a typical mess section, I’m an old customer that moved to another country and changed my name, I’ve been contacting DiasporaBanking department to change my name and type of account for the past 4-3 months and this particular customer service agent will be rude anytime I called. He will either tell me he’s not on his desk or he’s busy and even say I’m disturbing him. Can anyone imagine a customer service person says a customer is disturbing him. At this point, I don’t need the account again, I just need my name changed on my BVN since I registered my BVN with first bank and it seems nobody can help. The name of the customer service rep is Atalobhor Christopher Ehis, you are very rude and you don’t hung up on customers. You hung up on me many times even when I want to ask a simple question. I don’t even know you but you are on another level of rude. I hope this get fix or I’ll continue to every other platform to show how first bank customer service rep are very rude and incompetent.

oeffiom ,

Miss Monday

This upgrade is terrible.
It doesn’t automatically use the same login details and mPIN (fingerprint or facial recognition) as the original version.
Worse still, trying to change mPIN from the app doesn’t work. It doesn’t see all your previous details like your secret Q&A etc. what’s the point of that?? It’s like getting a whole new app entirely. Don’t call it an “upgrade” then! I wish I could go back to the previous version until all this is worked out.

The most frustrating this is getting support from first online by email. This is 2 days after my email to them using the email given by the App and still no response.

App Privacy

The developer, First Bank of Nigeria Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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