Blaze Pizza

Name: Blaze Pizza
Rating: 4.9 (117416 reviews)
Author: Blaze Pizza

Pickup. Delivery. Earn flames.

Free

117K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Blaze Pizza
Language

EN
English
Size

96.5
MB

What's New: Fresh Look & Improved Performance: We've given the app a makeover and boosted its speed and security! - Easier rewards and earn free food faster: - Link your credit cards to earn flames on all orders (instore and digital) - Now you can upload in-store receipts right in the app - New exclusive and surprise rewards - The more you Blaze, the more you get! - Be on the lookout for more regular updates and surprises! Like the app? Leave us a good rating! Questions about the app? Reach our app team at support@thanx.com Questions about Blaze Pizza, the food, locations, and other items? Visit: blazepizza.com/contact-us

Ratings & Reviews

4.9

out of 5

117K Ratings

Tentative blazer
07/08/2023

Ñoñoño$&!&?&$
The last two times I ordered pizzas with the app, I had some problems. In general, the pizzas are good, though it depends on who makes them. It would be nice if the prep was consistent because some workers don’t care about making a pizza that’s good with evenly spread out toppings and made with care. I would go more often if it was consistently good. One other time, the workers hadn’t even started my online order and four workers were doing other tasks and no other customers were in the restaurant - I had arrived when the order was supposed to be ready. I am hopeful that this order I just sent is good.
Tentative blazer
07/08/2023

Ñoñoño$&!&?&$

The last two times I ordered pizzas with the app, I had some problems. In general, the pizzas are good, though it depends on who makes them. It would be nice if the prep was consistent because some workers don’t care about making a pizza that’s good with evenly spread out toppings and made with care. I would go more often if it was consistently good. One other time, the workers hadn’t even started my online order and four workers were doing other tasks and no other customers were in the restaurant - I had arrived when the order was supposed to be ready. I am hopeful that this order I just sent is good.
Potential disaster if using App for delivery
07/23/2022

DanS272727
Have eaten in-person in the store without issue. And have used their app for delivery several times without incident. But tonight ordered two pizzas from them using their own app, the app said it was delivered yet my pizza was not here. That’s when I realized what bad customer service they had if using delivery via their app. Actually bad customer service doesn’t describe it because it’s actually no customer service. There is no way to reach the local restaurant because it goes straight to voicemail, and when you call the corporate number they tell you you have to go on the website to the help section. When you go there your only option is to send them a message of why your experience was bad. There is no way to actually get ahold of anyone and ask if they can re-deliver your order or give you a refund. So you would sit hungry wondering what’s going on trying to contact the store for an hour before finally just giving up. Their app has no option to click if a problem with your order or your delivery. If I had ordered through Uber eats (or doordash) I could’ve messaged someone through the app and gotten it re-delivered, but using the blaze app there is no way for anyone to help you, and no way to reach the store. This was such a bad experience, I’ll never patronize Blaze again. Hopefully I’ll somehow get my $30 refunded
Potential disaster if using App for delivery
07/23/2022

DanS272727

Have eaten in-person in the store without issue. And have used their app for delivery several times without incident. But tonight ordered two pizzas from them using their own app, the app said it was delivered yet my pizza was not here. That’s when I realized what bad customer service they had if using delivery via their app. Actually bad customer service doesn’t describe it because it’s actually no customer service. There is no way to reach the local restaurant because it goes straight to voicemail, and when you call the corporate number they tell you you have to go on the website to the help section. When you go there your only option is to send them a message of why your experience was bad. There is no way to actually get ahold of anyone and ask if they can re-deliver your order or give you a refund. So you would sit hungry wondering what’s going on trying to contact the store for an hour before finally just giving up. Their app has no option to click if a problem with your order or your delivery. If I had ordered through Uber eats (or doordash) I could’ve messaged someone through the app and gotten it re-delivered, but using the blaze app there is no way for anyone to help you, and no way to reach the store. This was such a bad experience, I’ll never patronize Blaze again. Hopefully I’ll somehow get my $30 refunded
App is inconsistent and unreliable
04/02/2023

h_llee
I love Blaze pizzas so I was so stoked to find out they had an app to streamline the process. However, the toppings are regularly outdated (for example, I've known broccoli was an available topping for some time now from going to the store location in-person, but it still hasn't appeared as an option when customizing a BYO 11-inch pizza), the rewards or promotions that I keep getting emails about never show up in the rewards section of the app, and there's no way to give feedback for issues with either the order or the app. Update: Recently, I've noticed that most of these issues are fixed but I keep getting a pop-up on the app that says that delivery is unavailable to my area, even though I've gotten delivery from the app multiple times before, and I can still get delivery from DoorDash (which I know for a fact is who this app partners with for deliveries). I don't know if this is a bug or a change in policy but I'm deleting this app and never downloading it again, the rewards are not even close to being worth all this trouble, I would rather just use DoorDash.
App is inconsistent and unreliable
04/02/2023

h_llee

I love Blaze pizzas so I was so stoked to find out they had an app to streamline the process. However, the toppings are regularly outdated (for example, I've known broccoli was an available topping for some time now from going to the store location in-person, but it still hasn't appeared as an option when customizing a BYO 11-inch pizza), the rewards or promotions that I keep getting emails about never show up in the rewards section of the app, and there's no way to give feedback for issues with either the order or the app. Update: Recently, I've noticed that most of these issues are fixed but I keep getting a pop-up on the app that says that delivery is unavailable to my area, even though I've gotten delivery from the app multiple times before, and I can still get delivery from DoorDash (which I know for a fact is who this app partners with for deliveries). I don't know if this is a bug or a change in policy but I'm deleting this app and never downloading it again, the rewards are not even close to being worth all this trouble, I would rather just use DoorDash.
Glitches to make your hair pull out
08/08/2023

Krawbeckmann
I tried to order on the app and got to the point where I was ready to apply my rewards for a free pizza. I got a message saying "Rewards Applied" and... no discount in the actual price. I tried pressing checkout and it wouldn't allow me to checkout, even with the non-discounted price!I tried everything in the book to reset the app, log out and log in again, reset my password, tried the browser version, even turned my phone on and off. I tried changing the pick-up location to the next closest store (3 miles farther away from my store) and the rewards worked for THAT store! When I switched back to my store again, the rewards don't work! Along the way I ran into an insane number of ancillary issues and glitches with my account password not being recognized, my saved credit card info being deleted from my account randomly?? The list goes on!Its always been a crappy app, but they lost a sale and possibly a customer with how frustrating this thing was to use.
Glitches to make your hair pull out
08/08/2023

Krawbeckmann

I tried to order on the app and got to the point where I was ready to apply my rewards for a free pizza. I got a message saying "Rewards Applied" and... no discount in the actual price. I tried pressing checkout and it wouldn't allow me to checkout, even with the non-discounted price!I tried everything in the book to reset the app, log out and log in again, reset my password, tried the browser version, even turned my phone on and off. I tried changing the pick-up location to the next closest store (3 miles farther away from my store) and the rewards worked for THAT store! When I switched back to my store again, the rewards don't work! Along the way I ran into an insane number of ancillary issues and glitches with my account password not being recognized, my saved credit card info being deleted from my account randomly?? The list goes on!Its always been a crappy app, but they lost a sale and possibly a customer with how frustrating this thing was to use.

We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com

Version 47.3.23

Dec 16

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

You Might Also Like

Pieology Pie Life Rewards

Earn and redeem rewards!
BJ's Restaurants

Food & Drink
MOD Pizza

Pickup, Delivery, Earn Rewards
Tijuana Flats

Food & Drink
Luna Grill

Food & Drink
Habit Burger Grill

Food & Drink
Menchie's

Frozen Yogurt
Cinnabon

Food & Drink
Red Lobster Dining Rewards App

Order Food & Find Restaurants
Firehouse Subs

Order ahead. Earn rewards.

Blaze Pizza

Pickup. Delivery. Earn flames.

Ratings & Reviews

What’s New

Version 47.3.23

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

You Might Also Like