The Collective Health® app gives you a new kind of health benefits experience: one that’s simpler and supportive. Your My Collective® account comes with clear coverage explanations, and tools to find and track care.
With our app, you can:
- Access your health insurance cards on the go
- Review all your medical, dental, and vision benefits in one place
- Get support from our highly trained, compassionate Member Advocates and care navigators
- Find local in-network primary care doctors, specialists, and facilities in seconds
- Estimate costs for upcoming procedures and care services
- View your claims, understand what you owe, and why
- Get tailored tips to help you use your benefits wisely
Start your better benefits experience now by downloading the app.
About Collective Health
Covered by the New York Times, Fortune, Forbes, the Wall Street Journal, and TechCrunch, Collective Health is a platform and technology company proven to deliver a health benefits experience people love — yes, we said love. We help companies give their employees the healthcare experience they deserve, with tools that help members understand healthcare costs, find doctors in their area, and make the most of their benefits.
You can find out more at CollectiveHealth.com/For-Members
I rarely review apps, but this app was definitely a surprise. I was looking to see if a lab was covered and how much I would need to pay if I went out of network, the app had it right there. Didn't need to call anyone, didn't feel like they were hiding information, it was right there. Not only that, but on a visit to the dentist, I needed to see whether or not my plan had money left to get a filling done and my last claim and my spending was right in the app so I could just answer the question before I left the office!You guys have definitely made using healthcare a lot easier - I've used all of my other insurance company's apps and have been frustrated because they just don't work or just look like their website shoved in an app. Thanks for saving me time and the frustration of having to understand my health insurance!
Find care needs serious help with loading
kmetz576
It’s a good app other than specialists not being accurate and find care refusing to load very frequently. I’ll have to check back periodically and hope I get lucky. and that’s super frustrating when trying to find a doctor in network. The provider accuracy probably has to do with how the data is ingested which limits it’s practical convenience (which is the point of the company right?). For example, it’s hard to figure out if a provider sees adult patients without having to go to each of their website. This persists with the webpage too so isn’t app specific but the webpage find care renders quickly and consistently. Could be my company specifically though.
Errors after update
iPhone user 100000
I loved this app until the last update. The “plans” page doesn’t show any info and when searching for providers it says it cannot load. I’ve tried on another device with the same results. So the only helpful thing about the app at this point is that it shows my medical cards, which I can reach in my wallet for.
Another 3rd Party in Healthcare
da ike
Just another middleperson in an industry that doesn't need another middleperson. The customer support is "did you try turning it off then on again?" phrased in a very enthusiastic way for most things, but without fixing it.Sure, my employer gets cheaper administration of healthcare benefits but the actual insurance plan is gutted and to put it bluntly, trash. Again, my dollar went towards less of my healthcare and more to a questionable value add service.If you're reading this to evaluate benefits of a future employer, ask A LOT of questions. If you're reading this as a fellow dissatisfied user, provide honest feedback to your HR department and ask them a lot of questions of why this is a thing in your company.
What's New in 8.18.0
• Hyperlinks in inbox messages are now underlined.
• Fixed login error appearing after a successful sign-in.
• Spanish labels now correct in Activity accumulators.
• Chat UI polish and longer session support during waits.
• Fixed a rare keychain error after app lock.
• Misc fixes to provider info, deep links, and partner links.
We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review!
Version 8.18.0
The developer, Collective Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
User Content
Identifiers
Usage Data
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
CollectiveHealth, Inc.
Size
71.6 MB
Category
Health & Fitness
Compatibility
Requires iOS 17.6 or later.
iPhone Requires iOS 17.6 or later.
Apple Vision Requires visionOS 1.3 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
