Collective Health

Name: Collective Health
Rating: 4.8 (3601 reviews)
Author: Collective Health

Health & Fitness

Only for iPhone

Free

3.6K Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Collective Health
Language

EN
English
Size

30.2
MB

iPhone

The Collective Health® app gives you a new kind of health benefits experience: one that’s simpler and supportive. Your My Collective® account comes with clear coverage explanations, and tools to find and track care. With our app, you can: - Access your health insurance cards on the go - Review all your medical, dental, and vision benefits in one place - Get support from our highly trained, compassionate Member Advocates and care navigators - Find local in-network primary care doctors, specialists, and facilities in seconds - Estimate costs for upcoming procedures and care services - View your claims, understand what you owe, and why - Get tailored tips to help you use your benefits wisely Start your better benefits experience now by downloading the app. About Collective Health Covered by the New York Times, Fortune, Forbes, the Wall Street Journal, and TechCrunch, Collective Health is a platform and technology company proven to deliver a health benefits experience people love — yes, we said love. We help companies give their employees the healthcare experience they deserve, with tools that help members understand healthcare costs, find doctors in their area, and make the most of their benefits. You can find out more at CollectiveHealth.com/For-Members

Ratings & Reviews

4.8

out of 5

3.6K Ratings

Best insurance app
02/07/2018

ncpatel2
I rarely review apps, but this app was definitely a surprise. I was looking to see if a lab was covered and how much I would need to pay if I went out of network, the app had it right there. Didn't need to call anyone, didn't feel like they were hiding information, it was right there. Not only that, but on a visit to the dentist, I needed to see whether or not my plan had money left to get a filling done and my last claim and my spending was right in the app so I could just answer the question before I left the office!You guys have definitely made using healthcare a lot easier - I've used all of my other insurance company's apps and have been frustrated because they just don't work or just look like their website shoved in an app. Thanks for saving me time and the frustration of having to understand my health insurance!
Best insurance app
02/07/2018

ncpatel2

I rarely review apps, but this app was definitely a surprise. I was looking to see if a lab was covered and how much I would need to pay if I went out of network, the app had it right there. Didn't need to call anyone, didn't feel like they were hiding information, it was right there. Not only that, but on a visit to the dentist, I needed to see whether or not my plan had money left to get a filling done and my last claim and my spending was right in the app so I could just answer the question before I left the office!You guys have definitely made using healthcare a lot easier - I've used all of my other insurance company's apps and have been frustrated because they just don't work or just look like their website shoved in an app. Thanks for saving me time and the frustration of having to understand my health insurance!
Find care needs serious help with loading
01/23/2023

kmetz576
It’s a good app other than specialists not being accurate and find care refusing to load very frequently. I’ll have to check back periodically and hope I get lucky. and that’s super frustrating when trying to find a doctor in network. The provider accuracy probably has to do with how the data is ingested which limits it’s practical convenience (which is the point of the company right?). For example, it’s hard to figure out if a provider sees adult patients without having to go to each of their website. This persists with the webpage too so isn’t app specific but the webpage find care renders quickly and consistently. Could be my company specifically though.
Find care needs serious help with loading
01/23/2023

kmetz576

It’s a good app other than specialists not being accurate and find care refusing to load very frequently. I’ll have to check back periodically and hope I get lucky. and that’s super frustrating when trying to find a doctor in network. The provider accuracy probably has to do with how the data is ingested which limits it’s practical convenience (which is the point of the company right?). For example, it’s hard to figure out if a provider sees adult patients without having to go to each of their website. This persists with the webpage too so isn’t app specific but the webpage find care renders quickly and consistently. Could be my company specifically though.
Errors after update
01/03/2019

iPhone user 100000
I loved this app until the last update. The “plans” page doesn’t show any info and when searching for providers it says it cannot load. I’ve tried on another device with the same results. So the only helpful thing about the app at this point is that it shows my medical cards, which I can reach in my wallet for.
Errors after update
01/03/2019

iPhone user 100000

I loved this app until the last update. The “plans” page doesn’t show any info and when searching for providers it says it cannot load. I’ve tried on another device with the same results. So the only helpful thing about the app at this point is that it shows my medical cards, which I can reach in my wallet for.
Another 3rd Party in Healthcare
09/30/2019

da ike
Just another middleperson in an industry that doesn't need another middleperson. The customer support is "did you try turning it off then on again?" phrased in a very enthusiastic way for most things, but without fixing it.Sure, my employer gets cheaper administration of healthcare benefits but the actual insurance plan is gutted and to put it bluntly, trash. Again, my dollar went towards less of my healthcare and more to a questionable value add service.If you're reading this to evaluate benefits of a future employer, ask A LOT of questions. If you're reading this as a fellow dissatisfied user, provide honest feedback to your HR department and ask them a lot of questions of why this is a thing in your company.
Another 3rd Party in Healthcare
09/30/2019

da ike

Just another middleperson in an industry that doesn't need another middleperson. The customer support is "did you try turning it off then on again?" phrased in a very enthusiastic way for most things, but without fixing it.Sure, my employer gets cheaper administration of healthcare benefits but the actual insurance plan is gutted and to put it bluntly, trash. Again, my dollar went towards less of my healthcare and more to a questionable value add service.If you're reading this to evaluate benefits of a future employer, ask A LOT of questions. If you're reading this as a fellow dissatisfied user, provide honest feedback to your HR department and ask them a lot of questions of why this is a thing in your company.

Quick update! We've made some improvements to your Collective Health app: - Added missing “In-network” section on provider page so you know which networks provider belongs to. - Fixed several defects and UI issues to improve your overall app experience. Got feedback? We'd love to hear from you! Leave a review and let us know what you think.

Version 8.12.0

5d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Ratings & Reviews

What’s New

Version 8.12.0

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Data Linked to You

Data Not Linked to You

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