I’ve been using Avira app for about a year and it is very convenient especially when using different devices. I did not like that I had to create two different passwords when setting up which created such confusion and a lot of time wasted. Actually needed a more techy friend to help sort it out. Once that was done it went pretty smooth. I love the fact that I don’t have to remember all those passwords especially since each website has different criteria for setting up a password. However, lately on my iPhone I could not access a frequently used website as it kept prompting for the correct password. I was able to gain access to this same website on my laptop with no issues. On my cell, it should’ve worked but it didn’t so since I couldn’t see the password (only see the ....) when signing in, I went ahead and changed the password to the one that worked and which I was using on the laptop. After changing it to the same old password now I actually think that the password is being generated from my cell and not Avira. I’ll have to consult my friend again soon to address this. Then today I set up a different website and password on my laptop and I was able to see it on my cell with no issues. Weird!

My old review can be found below. I recently had a very pleasant experience with Avira PWM where it helped me change a compromised password. Avira (PWM browser extension) made it extremely simple and quick, and guided me through the whole thing. It offered me the old password and a new password without me having to search around or anything. I haven’t tried adding a password using my phone in a while, but the desktop version seems to have been updated quite well.I first want to say that I love Avira and have used them for some time now! I have their professional version. BUT… their password manager, as convenient as it can sometimes be, has major syncing issues. It has caused a lot of account issues with my work and personal use. I will update or create a password and it never saves. At first, I thought it was me, but I have consistently tried to do everything correctly. It has happened enough that I know it is the app!!! Please fix this!! This is not a new issue. I read other reviews with similar issues.

I had encephalitis a few years ago, which has caused memory issues an other challenges. I use three devices so the ability to sync between the three is an absolute necessity. I am confident that I am using the app correctly, however, the syncing seems to be inconsistent. This leads to me having to change passwords multiple times to get it worked out. The Password and Master Password are also an issue for people like me with memory issues. When I first got this app, I loved it. I’m not certain what has changed lately, but I hope we can get it figured out.

My six years of experience with Avira has been terrible. Avira has proven to be incompetent, out of touch with cyber security, and apathetic to the concerns of their customers. Despite failing in their sole promise and task of keeping my passwords safe and out of the hands of hackers, they just turned them over to hackers without concern or care. Avira turned over nearly 200 passwords that I have collected for over six years. I started checking emails after a 10 day hiatus due to a hospital visit. It was brought to my immediate attention by Avira that my Password Manager was under attack by hackers. Avira emailed no less than 30 times giving notice of failed attempts from around the world of people trying to gain access to my password manager. I am unaware of the logistics but someone gained control of my Avira PM and they changed the master password. Avira has ignored my requests for assistance and my repeated emails. This should be simple, I have not changed my email or IP address. Someone else with a different IP has changed my account Info. As a security measure I keep my Avira Password in my Norton and Bitwarden PM. They along with my iCloud PM all three have the same Avira Password. Do not trust this company. It isn’t my mistake. Avira allowed someone to change my password. This is the 2nd time Avira has shown a total disregard for my property. Avira had a vault that was advertised to the consumer as a place to hold valuable photos. I used the vault for photos of family, pics of valuable account info, and passwords. everything that I placed in the vault was taken from me all because of my misplaced trust in Avira. Avira removed the website leaving customers without their valuable photos and personal items. They closed that program without my knowledge and refused all requests of mine to pull those irreplaceable items from their vault. Long story short don't trust them with anything.