GetTransfer: Transfers & Rides

Name: GetTransfer: Transfers & Rides
Rating: 4.6 (3250 reviews)
Author: KG GLOBAL LIMITED

Get Airport Cab, Taxi, Driver

Free · Designed for iPad. Not verified for macOS.

3.3K Ratings
Age Rating

4+
Years
Category

Travel
Developer

KG GLOBAL LIMITED
Language

EN
+ 30 More
Size

54.3
MB

GetTransfer.com - marketplace for booking global ride-hailing services, where you can book transfers, long-distance trips, cab rides, hourly chauffeur-driven car rentals and delivery services in any country in the world. Attractive prices, vehicle ratings, hospitality ratings, photos and vehicle descriptions are available before you pay.

Ratings & Reviews

4.6

out of 5

3.3K Ratings

Excellent drivers. Excellent company.
08/16/2019

Johanna from Venezuela
This is the best company for transfer, taxis and drivers ever. Very punctual. Very friendly, very helpful, responsible and nice people. They always have the best prices. Do not doubt on contracting them. It was my first time with them, I was afraid for being my first time, but it really worked out great. I took it from santorini airport to our hotel. Then from the hotel to santorini port. Then from mykonos port to the airport, after from Athen airport to the hotel and finally from the hotel to the airport of Athen. They were all simply great. Nicest buses and excellent drivers, responsible and well educated. Excelent English. I will use them from now on for sure. Thank you very much get transfer.

Developer Response
Thank you for sharing your experience with our service! You can send us your feedback and the request number to our main email info@gettransfer.com for a small bonus on your next trip.
Excellent drivers. Excellent company.
08/16/2019

Johanna from Venezuela

This is the best company for transfer, taxis and drivers ever. Very punctual. Very friendly, very helpful, responsible and nice people. They always have the best prices. Do not doubt on contracting them. It was my first time with them, I was afraid for being my first time, but it really worked out great. I took it from santorini airport to our hotel. Then from the hotel to santorini port. Then from mykonos port to the airport, after from Athen airport to the hotel and finally from the hotel to the airport of Athen. They were all simply great. Nicest buses and excellent drivers, responsible and well educated. Excelent English. I will use them from now on for sure. Thank you very much get transfer.
Developer Response 08/19/2019
Thank you for sharing your experience with our service! You can send us your feedback and the request number to our main email info@gettransfer.com for a small bonus on your next trip.
Don’t Use This App
Apr 7

Ryguyknows
There is zero customer service using this service. My driver tried to get me to cancel the ride (which all rides are non refundable) and pay him cash to transport me to the airport. I obviously could not do that because all rides are non refundable and also that is very sketchy. He refused to transport me using the app so I had to contact customer support who got back to me 8 hours after I reach out to them and offered me a new ride but I had to approve it but the only way to approve it was to inform them that driver/car was acceptable to me. So after doing that, they had over 4 hours to assign that driver to me and they never did. So not even an hour before I had to leave for the airport I personally had to make a new request for a ride and what do you know, I get an offer from the same car Get Transfer offered me 4 hours before my flight that they failed to assign to me so I had to pay $95 for the ride that was a scam and then $117 for the new driver that Get Transfer already offered to me but failed to follow up on. After complaining to customer support, they refunded me the $95 ride in credits on their app. I just want my money. I will never use this service again because they are incompetent of doing their job. Instead of my ride being $95, I had to pay $212 for a ride to the airport because they are a garbage company that can’t help their customers. DO NOT USE THIS APP/SERVICE!!!

Developer Response
Dear Customer,We are truly sorry to hear about your experience. Providing the best service is our top priority, and your feedback is very important to us. Please share your contact details or booking number with us at feedback@gettransfer.com, so we can assist you further.Additionally, you can find useful information on how to prevent such situations in our blog:https://blog.gettransfer.com/transfer-tips-lifehacks/important-information-about-booking-a-transfer/ Best regards,Customer Care Center, GetTransfer.com
Don’t Use This App
Apr 7

Ryguyknows

There is zero customer service using this service. My driver tried to get me to cancel the ride (which all rides are non refundable) and pay him cash to transport me to the airport. I obviously could not do that because all rides are non refundable and also that is very sketchy. He refused to transport me using the app so I had to contact customer support who got back to me 8 hours after I reach out to them and offered me a new ride but I had to approve it but the only way to approve it was to inform them that driver/car was acceptable to me. So after doing that, they had over 4 hours to assign that driver to me and they never did. So not even an hour before I had to leave for the airport I personally had to make a new request for a ride and what do you know, I get an offer from the same car Get Transfer offered me 4 hours before my flight that they failed to assign to me so I had to pay $95 for the ride that was a scam and then $117 for the new driver that Get Transfer already offered to me but failed to follow up on. After complaining to customer support, they refunded me the $95 ride in credits on their app. I just want my money. I will never use this service again because they are incompetent of doing their job. Instead of my ride being $95, I had to pay $212 for a ride to the airport because they are a garbage company that can’t help their customers. DO NOT USE THIS APP/SERVICE!!!
Developer Response Apr 10
Dear Customer,We are truly sorry to hear about your experience. Providing the best service is our top priority, and your feedback is very important to us. Please share your contact details or booking number with us at feedback@gettransfer.com, so we can assist you further.Additionally, you can find useful information on how to prevent such situations in our blog:https://blog.gettransfer.com/transfer-tips-lifehacks/important-information-about-booking-a-transfer/ Best regards,Customer Care Center, GetTransfer.com
TOTALLY UNRELIABLE!!!
01/23/2020

To laggy
Would give zero stars if possible. I arranged a ride for my child to get picked up from his boarding school and driven to the Boston Logan airport (a 90 minute drive) to catch a flight home, two weeks in advance of his trip... 90 minutes before his pick up time, i found an EMAIL (sent just a couple of hours prior to the pick up time) from Get Transfer letting me know the ride was cancelled & to let them know if I wanted a replacement!!!! First of all, they should have CALLED me, that is urgent information - the airport is 90 minutes from the school- I was lucky I happened to check my email. However- with such late notice, there is not enough time to find a replacement & my son is going to miss his flight home to New Orleans. I called and emailed both Get Transfer and the driver himself using the information provided with the confirmation, and prepaid for the ride ($120) - the driver never responded, but the Get Transfer operators all assured me one week prior that the ride was confirmed. The phone service each time I called was not friendly or helpful, the operators were very impatient with me and insisted that the voucher for the ride was proof that we were confirmed for this transport & that I was unnecessarily worried . This is completely unacceptable service & I would warn others not to use this service if they want/need reliable transportation. They are supposedly working on a replacement, however it has been 30 minutes now since I last spoke to Get Transfer, and I have heard nothing. My son needs to be on the road within the hour to catch his plane flight home.

Developer Response
We are sorry to hear about your negative experience with our company. Please provide us with your booking number at feedback@gettransfer.com so we could look into the case.
TOTALLY UNRELIABLE!!!
01/23/2020

To laggy

Would give zero stars if possible. I arranged a ride for my child to get picked up from his boarding school and driven to the Boston Logan airport (a 90 minute drive) to catch a flight home, two weeks in advance of his trip... 90 minutes before his pick up time, i found an EMAIL (sent just a couple of hours prior to the pick up time) from Get Transfer letting me know the ride was cancelled & to let them know if I wanted a replacement!!!! First of all, they should have CALLED me, that is urgent information - the airport is 90 minutes from the school- I was lucky I happened to check my email. However- with such late notice, there is not enough time to find a replacement & my son is going to miss his flight home to New Orleans. I called and emailed both Get Transfer and the driver himself using the information provided with the confirmation, and prepaid for the ride ($120) - the driver never responded, but the Get Transfer operators all assured me one week prior that the ride was confirmed. The phone service each time I called was not friendly or helpful, the operators were very impatient with me and insisted that the voucher for the ride was proof that we were confirmed for this transport & that I was unnecessarily worried . This is completely unacceptable service & I would warn others not to use this service if they want/need reliable transportation. They are supposedly working on a replacement, however it has been 30 minutes now since I last spoke to Get Transfer, and I have heard nothing. My son needs to be on the road within the hour to catch his plane flight home.
Developer Response 01/24/2020
We are sorry to hear about your negative experience with our company. Please provide us with your booking number at feedback@gettransfer.com so we could look into the case.
GetTransfer refuses to pay me
09/28/2023

marvlara
Hi, Mr. Sapov I apologize to have to reach out to you my name is Marvin A Pravia Lara I’m one of your Gettrasfer Partner here in Miami, FL the reason for my text is because I have tried via different avenues to get compensated for the jobs that I did in December 2022, January 2023 and February 2023 I was on the 30 days agreement that I usually waited 15 days and my payment was sent, however I received notice from your representatives that you have change it to have to wait 7 months in order for us to get paid. I don’t think that is fair because we put our efforts, gas, money and tolls.To my understanding before there’s a reservation you collect from the clients so your company already got paid is not fair that I don’t get paid even though I’m the one that did the jobs. I have begged and send countless of emails I waited patiently for the 7 months as you know we are already at the end of September and now they are telling I have to wait another 7 months from August because you said, if that’s the case can you please ask your accounting department to pay my invoices it’s less than $4,000 I don’t your company will go bankrupt for that amount. I Don’t want to start putting bad reviews because is bad for business and I don’t want that.

Developer Response
Hello. We appreciate you contacting us, we are deeply sorry for any inconvenience caused. Please write us an email at partner@gettransfer.com, we will be glad to help you with any issues you encounter. We look forward to maintaining our partnership and have reliance in your understanding.
GetTransfer refuses to pay me
09/28/2023

marvlara

Hi, Mr. Sapov I apologize to have to reach out to you my name is Marvin A Pravia Lara I’m one of your Gettrasfer Partner here in Miami, FL the reason for my text is because I have tried via different avenues to get compensated for the jobs that I did in December 2022, January 2023 and February 2023 I was on the 30 days agreement that I usually waited 15 days and my payment was sent, however I received notice from your representatives that you have change it to have to wait 7 months in order for us to get paid. I don’t think that is fair because we put our efforts, gas, money and tolls.To my understanding before there’s a reservation you collect from the clients so your company already got paid is not fair that I don’t get paid even though I’m the one that did the jobs. I have begged and send countless of emails I waited patiently for the 7 months as you know we are already at the end of September and now they are telling I have to wait another 7 months from August because you said, if that’s the case can you please ask your accounting department to pay my invoices it’s less than $4,000 I don’t your company will go bankrupt for that amount. I Don’t want to start putting bad reviews because is bad for business and I don’t want that.
Developer Response 10/12/2023
Hello. We appreciate you contacting us, we are deeply sorry for any inconvenience caused. Please write us an email at partner@gettransfer.com, we will be glad to help you with any issues you encounter. We look forward to maintaining our partnership and have reliance in your understanding.

We're committed to improving our app with every update. Here are the enhancements you'll find in the latest version: - Various bug fixes and improvements. Your feedback and support are invaluable to us. If you enjoy using our app, please consider leaving a review. We're dedicated to your satisfaction and are always striving to make the app even better. Stay tuned for more exciting updates in the future!

Version 107.0 Mar 19

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
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Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: KG GLOBAL LIMITED
Size: 54.3 MB
Category: Travel
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPad
Requires iPadOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 30 more

English, Amharic, Arabic, Azerbaijani, Bengali, Czech, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Urdu, Uzbek
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat
User-Generated Content

Developer Website

Privacy Policy

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GetTransfer: Transfers & Rides

Ratings & Reviews

Excellent drivers. Excellent company.

Don’t Use This App

TOTALLY UNRELIABLE!!!

GetTransfer refuses to pay me

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by KG GLOBAL LIMITED

GetTransfer DRIVER Service

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