Connect & Pay

Name: Connect & Pay
Rating: 4.6 (9785 reviews)
Author: 365

Shopping

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

9.8K Ratings
Age Rating

18+
Years
Category

Shopping
Developer

365
Language

EN
+ 9 More
Size

110.3
MB

iPhone

Connect & Pay is Canteen’s new app to make shopping even more convenient for our guests. If you see the Connect & Pay logo at any of our service locations, use to the app to: - Create and fund your account - Pay for purchases at micro markets and vending machines - Access Connect to see nutrition, request service or give feedback - View your purchase history Look for the logo and get started today!

Ratings & Reviews

4.6

out of 5

9.8K Ratings

Connect & Pay
07/21/2025
Kp_db
I do enjoy the app, because of its convenience! But I do have two dislikes, the Blue product button is always slow to showing up or sometimes not at all. So then I can’t scan items. And the rewards are also a little steep considering you have to get 10,000 point to earn one dollar. And let’s face it the items are not priced according to the area they are being sold in.
Connect & Pay
07/21/2025
Kp_db

I do enjoy the app, because of its convenience! But I do have two dislikes, the Blue product button is always slow to showing up or sometimes not at all. So then I can’t scan items. And the rewards are also a little steep considering you have to get 10,000 point to earn one dollar. And let’s face it the items are not priced according to the area they are being sold in.
Takes money off my debit card but doesn’t add funds to my account
02/19/2024
TristanCiara
I downloaded this app as a way to get snacks at school without having to go to my car for my card. I went to add funds using Apple Pay before we had a break during a 4 hour seminar. I wanted to only add $10 as I don’t usually use this app. I got the notification from my Apple Pay that the $10 was removed from my bank. But the app still shows $0 in my funds. I opened a help ticket to try to get this solved but no response. I tried adding $10 again and same exact thing happened. It shows that the money was taken out my bank. But shows $0 in funds on the app. I had to go without a snack because the funds would not push through and even after I replied about the second attempt still no answer. I have $20 sitting in purgatory because I can’t get an answer and this app is awful. I noticed there was an update so I downloaded that but the problem still persists
Takes money off my debit card but doesn’t add funds to my account
02/19/2024
TristanCiara

I downloaded this app as a way to get snacks at school without having to go to my car for my card. I went to add funds using Apple Pay before we had a break during a 4 hour seminar. I wanted to only add $10 as I don’t usually use this app. I got the notification from my Apple Pay that the $10 was removed from my bank. But the app still shows $0 in my funds. I opened a help ticket to try to get this solved but no response. I tried adding $10 again and same exact thing happened. It shows that the money was taken out my bank. But shows $0 in funds on the app. I had to go without a snack because the funds would not push through and even after I replied about the second attempt still no answer. I have $20 sitting in purgatory because I can’t get an answer and this app is awful. I noticed there was an update so I downloaded that but the problem still persists
Scan product in app
5d ago
*~*sunshine*~*
OK, so first of all I love this app. I use it all the time however, the button you have to push to scan the barcode within the app so that you can pay for the product doesn’t always come up. I have to refresh the app quite a few times sometimes I’m standing in the kiosk area for a couple of minutes. Up for me to scan. Yes I can use the kiosk, but I have to add funds to my account. I prefer to use my credit card within the app to pay for each product that I want in doing so I get the reward points. You don’t get reward points if you use the kiosk as far as I understand. I wish the scan barcode button would be permanent on the front of the app page always there. I don’t know why it’s not. I don’t want to send a snack to a friend. I wanna buy one for myself. Thank you very much.
Scan product in app
5d ago
*~*sunshine*~*

OK, so first of all I love this app. I use it all the time however, the button you have to push to scan the barcode within the app so that you can pay for the product doesn’t always come up. I have to refresh the app quite a few times sometimes I’m standing in the kiosk area for a couple of minutes. Up for me to scan. Yes I can use the kiosk, but I have to add funds to my account. I prefer to use my credit card within the app to pay for each product that I want in doing so I get the reward points. You don’t get reward points if you use the kiosk as far as I understand. I wish the scan barcode button would be permanent on the front of the app page always there. I don’t know why it’s not. I don’t want to send a snack to a friend. I wanna buy one for myself. Thank you very much.
Horrible Service
02/08/2023
Ajayleo
Firstly, as I have experienced, as well as other associates- food always tastes stale. The sandwiches taste all the same-it’s what we call the “freezer taste”. Then you have to watch for expiration dates, definitely check when purchasing from their services, sometimes the food is expired. The machines never work correctly, I’ve been asking for about a year for them to fix the fingerprint scanners, they never work correctly. I used the same finger everytime and the Canteen system always gives me a different balance from my application. My company uses this service in primarily all their locations and it’s horrible. Horrible service, please, if you’re looking to provide food services for your associates please use a different vendor. My app never matches what’s on the machine at work either. My application told me I had $10, the machine said I had $3.00 lol. At one point this service was great now they just don’t care.

Developer Response
Canteen provides service and support for the market technology. A separate food service provider stocks it. Please contact them regarding issues with the products sold in the market. For technology issues, please contact us at (888) 365-6282 or support@365smartshop.com.
Horrible Service
02/08/2023
Ajayleo

Firstly, as I have experienced, as well as other associates- food always tastes stale. The sandwiches taste all the same-it’s what we call the “freezer taste”. Then you have to watch for expiration dates, definitely check when purchasing from their services, sometimes the food is expired. The machines never work correctly, I’ve been asking for about a year for them to fix the fingerprint scanners, they never work correctly. I used the same finger everytime and the Canteen system always gives me a different balance from my application. My company uses this service in primarily all their locations and it’s horrible. Horrible service, please, if you’re looking to provide food services for your associates please use a different vendor. My app never matches what’s on the machine at work either. My application told me I had $10, the machine said I had $3.00 lol. At one point this service was great now they just don’t care.
Developer Response 03/24/2023
Canteen provides service and support for the market technology. A separate food service provider stocks it. Please contact them regarding issues with the products sold in the market. For technology issues, please contact us at (888) 365-6282 or support@365smartshop.com.

With this update we’ve improved support for large-screen devices and made general UI updates for a smoother, more consistent experience.

Version 20.2605.0 Sep 3

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: 365 Retail Markets, LLC
Size: 110.3 MB
Category: Shopping
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 9 more

English, Danish, Dutch, Finnish, French, German, Italian, Norwegian Bokmål, Spanish, Swedish
Age Rating: 18+

18+

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