I came through an AD and am disappointed by this APP completely. I completed a questionnaire, paid for the app and as soon as I started to use it, I realized I needed to pay an additional $30 to use the content that I had paid for upfront. All the content promised on the Ad was not included. But I decided to give this App a chance, so I loaded it up and realized that not only is my son not interested but he is not at the level to use this. Each activity was formulated for 4+. This would not be a big deal but I had populated my son’s age into the questionnaire before I paid, had a learning plan sent to my email so I was surprised by this. And to add insult to injury, I realized that I never received the learning plan. So, in a sense, I was scammed. Again, if you stumble on this app by the App Store, I would have had a different experience but from what the Ad promised - I am very disappointed and will be requesting my money back,
Hello! 👋We're so sorry that you've encountered such an issue! Please check your Spam folder as the letter could have gotten there. Furthermore, if you have a paid subscription, you have to have full access to the app contents. If logging in to the app with your email address doesn't help, please contact us at support@intellectokids.com, and we'll do our best to resolve this issue you.Best regards, IntellectoKids Team 🙂