I hate the new updates to the app. I tired to submit for illegal dumping and it keeps telling me that it has failed, and will keep it as a draft. The older version of this app was a lot better and more user friendly.

Pros allows you to help clean things up around you and get a sense of neighbors who report you by seeing what is said , the day and tune it was said and even the addresses kind of giving a sense to who reported you, cons neighbors using this as a way to harass their neighbors while wasting taxpayers money on false claims. App puts complaints on blast before even proven guilty , no way to close s case on your own before escalates , and my biggest issue w the app is it shows on the report screen your cases are closed , when I called it’s not close it was just forwarded to a different agency ... ok why isn’t that stated? Just waisted my time and yours to figure out . Step your app up

I’ve used this app a few times to report junk in the street and dead animals. I like how the app automatically loads a location map so I don’t have to know an exact address. Every time I’ve made a report the matter was resolved when I drove by the next day.

We couldn’t do our job without the support of the Sacramento County 311 teams behind the scenes. Thank you for all you do within the County- but must all thank you for your support in Carmichael.