PetMeds: Care You Trust
PetMeds is dedicated to enhancing pets’ quality of life and longevity, offering essential health products and support for pets and pet families. PetMeds strives to enable happier, healthier pets by creating a community to the best expertise, service, and products.
Pharmacy
PetMeds is the first online pet pharmacy, and for 28 years we’ve provided expert-backed advice and personalized recommendations to help pet parents make informed decisions. We strive to make top-quality health solutions accessible.
Autoship
Autoship is a convenient and cost-effective way to ensure that the pets you love get the things they need. You can change, skip, pause or cancel anytime. Save 35% when you set up Autoship plus earn 5% savings on all ongoing orders, as well as get free tele-heath visits with Vetster.
Savings
Stay on top of special in-app deals on quality pet food, treats, vitamins, supplements, and more.
I can log in online but I can’t in the ap. Upgraded my phone once all the data was uploaded I had to log into every ap and every account. Not my favorite thing to do BUT 1800PetMeds won’t let me. I even tried the email reset and never get the email. I need this ap have 5 dogs in my house 3 need meds and 1 is life critical. I need to be able to order when I’m on the fly and with confidence know that this fantastic company will expedite my order. Please do yourselves a favor and get this fixed. The company and concept are great but can be easily replaced by someone else with a better TECH team.
Developer Response
We're so sorry about your experience with the app, and would like to resolve this for you. Can you please email us at App@1800petmeds.com so we can investigate? We need your email address so we can track down what happened in this case. Thank you! ~ Abby, PetMeds Pro
Prescription Ordered
CrshKd
I contacted 1800PetMeds for the first time and ordered a prescription for my elderly dog. They needed the prescription so they faxed the request to my vet twice in two days with no response. I called my vet and they told me their fax machine wasn’t working. I needed the prescription ASAP and the vet price was 50% more than PedMeds. PetMeds called my vet and received the approval and they sent the prescription express and didn’t charge me the upcharged freight fee. I received the medication just in time before a ran out. I very much appreciate PetMeds superb customer service. I would highly recommend. Thank you for being so professional.
Love my pet
Dixie&Snickers
I am so happy with 1-800petmeds they are a very loving and compassionate company they follow your pets needs for you once you order they never forget if you own another pet in your household the are sure to send each one a treat in your order every time. I own a kitty and when I order my dogs arthritis meds they send her a large milk bone also they both know that box and run to it every time it arrives. Thanks so much for reminding when things are due as I am a senior an forget easily. ❤️🐾🐾
App is consistently unusable
FunwithGizmo
I don’t know why I even try to use this app. It always leads to frustration and me wasting so much time as it locks up, gives error messages that it couldn’t submit and to try later. Out of all apps I’d like to regularly use, this one is by far the the worst, which is incredible, considering you’re a successful company, who I’m assuming has a very large app dev team. Even though your antiquated name suggests otherwise, I can’t imagine the bulk of resources isn’t focused on driving up self-service web orders, and reducing calls. In the past I’ve gone to your website after dealing with your unusable application, but I give up. There are too many other companies now that offer the same products and a much more pleasant user experience.
* Clearer and more consistent pricing throughout your shopping journey.
* Richer product information to help you shop with confidence.
* A smoother and more engaging review experience.
* A cleaner, more streamlined homepage for easier browsing.
* Improved stability and performance for a better overall experience.
* Bug fixes and refinements for a more polished experience.
Version 3.45
The developer, PetMed Express, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Search History
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
PetMed Express, Inc.
Size
215.7 MB
Category
Shopping
Compatibility
Requires iOS 16 or later.
iPhone Requires iOS 16 or later.
iPod touch Requires iOS 16 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
