Seems like many of these low ratings and bad reviews are in response to the fact you have a daily limit on viewing your child’s classroom. While that sounds troublesome to a parent considering a new daycare for their child, it really isn’t. Our daycare allows us 5 viewings for 5 minutes each every day. The viewing does not start until you click the video icon, and so most days, I open the app and am able to view the preview before even clicking the video icon. That way, I’m able to see my son more often than just the 5 viewings. For example, if I log into the app and see my son is napping in the video previews, I don’t necessarily want to click the video to watch him nap and waste 1 of my 5 viewings; I’d rather save it to watch him play or interact with other kids. I feel completely safe using this app. There is no way for anyone viewing to screen record or screenshot, or else their account is blocked. This app has given me complete peace of mind when sending my son to daycare.

This app is a great idea and I love knowing that there are cameras at my child’s daycare even if I’m not watching all day. However, the app has been very frustrating so far. I’m a new user and it is using up my allotted views/visits for the day even if I don’t click into the cameras. I shouldn’t be charged a view just because I opened the app to look at my settings and to request access to an additional camera. There should be an option to access the app without clicking into the camera that doesn’t use up one of your views. Good concept but definitely needs some adjusting—hoping this feedback is taken into consideration by the creators of this app!!

My child’s first day of daycare is today. The first time I created my account, the app counted that as a “view”. I am allowed 3 per day.. the second and third time I logged into the app, the app FROZE BOTH TIMES. Customer support reset my views. Went to attempt to see my child on the camera for the first time, and yet AGAIN the app froze and didn’t even show the option of her room. Contacted customer support with a screen shot of this occurrence, it’s been 2 hours and no response. I tried to log in again, and the entire app shut down before anything even loaded yet again. Now I’ve “reached my views” again with only seeing my child ONE time, not even for the full 5 minutes. For the first day of my child being in daycare I am extremely disappointed in the total lack of performance from this app.

I loved that the daycare I selected had this feature. However, the whole system needs a reboot. You should not be charged a viewing time if you don’t even selected a camera to view. My daughter’s room has two cameras, one of them is offline (the one I currently have access to) and the other (the one I’ve requested access and it either has gone through or been processed) I can’t even view. I know the number of views per day is decided by the facility, but it should only start when a camera is selected. I use a login trying to get technical support which is crazy because that is a chance I can’t check in on my daughter that day.