ALAT

Name: ALAT
Rating: 3.5 (2177 reviews)
Author: Wema Bank Plc

Digital Bank, Bills, Airtime

Only for iPhone

Free

2.2K Ratings
Ages

4+
Years
Category

Finance
Developer

Wema Bank Plc
Language

EN
+ 1 More
Size

225
MB

iPhone

Experience easy banking with our app—manage your finances, top up airtime, get instant loans, and get instant debit cards, all in one place. Welcome to ALAT, Africa’s first fully digital bank and home to millions of Nigerians who trust ALAT for swift, seamless, reliable, convenient and secure banking tailored to their daily needs, designed for their financial success and fortified to ensure financial security. Here what can do on ALAT: - Enjoy Travel Bookings, Deals, Discounts & Rewards, affordable Insurance plans, low-interest loans, personal and group savings options, affordable healthcare & more. - Effortlessly log in using Touch ID, Face ID, or unique password. - Take control of your finances by scheduling bills and monitoring pending payments, checking balances, tracking your expenses, gaining insight into your spending habits and more! - Set up Direct Debits and Standing Orders without stress. - Seamlessly transfer money and make payments locally & internationally. - Receive money both in Naira and foreign currency from any part of the world. - Stay informed and up to date on all account activity with instant notifications. - Set up your PIN or reset PIN whenever needed. - Request a new card, report lost or stolen cards, freeze cards, and order replacements with ease. - Quickly locate and review transactions and account statements. - Keep your contact details updated without stress; and more! OUR JOURNEY Since its release in 2017, ALAT has expanded its range of solutions to cater to the evolving needs of every user, empowering you with an encompassing banking experience that extends across diverse aspects of need. EXPLORE: 1. Deals & Discounts from your favourite top brands; enjoy much more for less! 2. Seamless creation and management of multiple accounts including your ALAT Account, Domiciliary Account, Royal Kiddies Account (for children ages 0-12), ALAT Xplore (Teens 13-17), Current Account & Domiciliary Account(s). 3. Easy low-interest loans tailored to your needs. Terms & conditions apply. 4. Flexible electricity, cable & other bill payments and never miss a due date! 5. Personal and Group Savings on ALAT Goals. Saving alone or with others has never been easier! 6. Virtual & physical debit, credit, utility & other cards with convenience and security, online or in-store. 7. Local & international flights via “Travels”, and affordable insurance plans via “Insurance”! 8. Customised Customer Support. Protection The security of your funds and data are top priority so we use the high-level encryption to protect your personal and financial information. Here are some extra layers of security we apply: 1. Insuring your money Every Deposit made on ALAT is insured by the Nigeria Deposit Insurance Corporation (NDIC). 2. Transaction Screening We use our proprietary systems and international databases to detect and prevent sanction violations, money laundering and fraud in transactions. 3. Security Certifications WEMABANK is certified by PCIDSS to ensure the security of users' card-related transactions against data theft and fraud. We have also received formal recognition from the National Information Technology Development Agency (NITDA) for our compliance with the Nigeria Data Protection Regulation (NDPR) data protection and privacy laws. 4. Fraud Protection In addition to our automated systems, ALAT’s Compliance, Transaction Monitoring, Issue Resolution, and Fraud Prevention Teams, work full-time to intercept suspicious transactions, freeze suspected fraudsters’ accounts, carry out further investigations and follow up with reports. CONTACT US! We are always excited to hear from you. For feedback, questions, or concerns, reach us via: 1. Helpline: 07000PURPLE (07000787753) 2. Email: purpleconnect@wemabank.com 3. Website: https://wemabank.com/ To stay informed and never miss an update, follow us on Facebook, Twitter & Instagram: @wemabank & @alat_ng; TikTok: @wemabank

Ratings & Reviews

3.5

out of 5

2.2K Ratings

Hanging...
04/26/2022

tobzzx
Good app , nice features and all ... just need to improve the features are hanging , we don’t get to know if the service is down not to use for the main time or not ... we need upfront notifications and a also notifications when money has been credited but the app should also be enabled please do something the features are hanging the online debit card has not been loading this newly updated app ... I’m having real issue I feel like withdrawing from here
Hanging...
04/26/2022

tobzzx

Good app , nice features and all ... just need to improve the features are hanging , we don’t get to know if the service is down not to use for the main time or not ... we need upfront notifications and a also notifications when money has been credited but the app should also be enabled please do something the features are hanging the online debit card has not been loading this newly updated app ... I’m having real issue I feel like withdrawing from here
Worst bank and very bad customer service
09/03/2022

erikakoko
I opened account with this bank on March and and I immediately download the app and created four digit pin and after the first month of banking with wema , the app stops working ( closes right after it shows the logo ) for over four month I wasn’t able to login into the app and the customer care online are so nonchalant and not willing to provide any means to by-cot this . I can’t even give -8 star .. because this is the worst bank ever in Nigeria . They don’t care about there customers .. there apps are so useless I have done everything at my end , updating , turning on and tuning off my phone , making sure my software update is up to date etc but it still closes right after its shows the wema logo please fix this or you close the app.
Worst bank and very bad customer service
09/03/2022

erikakoko

I opened account with this bank on March and and I immediately download the app and created four digit pin and after the first month of banking with wema , the app stops working ( closes right after it shows the logo ) for over four month I wasn’t able to login into the app and the customer care online are so nonchalant and not willing to provide any means to by-cot this . I can’t even give -8 star .. because this is the worst bank ever in Nigeria . They don’t care about there customers .. there apps are so useless I have done everything at my end , updating , turning on and tuning off my phone , making sure my software update is up to date etc but it still closes right after its shows the wema logo please fix this or you close the app.
Work on your app
07/22/2024

Oby40
Is frustrating and annoying, applied for a debit card and 2000 naira was deducted from my account, it's been up to 2 months now, and nothing has been delivered no phone call or any sign to show it's coming to me someday, again I have been restricted from login to the app while my money is still in there and I keep receiving deductions notification but they won't let me log in to the app, keep saying something is missing when everything is correct, I tried deleting the app and reinstall it as instructed by the customer care still to no avail, I need my money including the debit card I paid for, return the money to me if you can’t get the card to my destination, unlike the other banks,
Work on your app
07/22/2024

Oby40

Is frustrating and annoying, applied for a debit card and 2000 naira was deducted from my account, it's been up to 2 months now, and nothing has been delivered no phone call or any sign to show it's coming to me someday, again I have been restricted from login to the app while my money is still in there and I keep receiving deductions notification but they won't let me log in to the app, keep saying something is missing when everything is correct, I tried deleting the app and reinstall it as instructed by the customer care still to no avail, I need my money including the debit card I paid for, return the money to me if you can’t get the card to my destination, unlike the other banks,
Fraud
06/18/2025

Fcnegna1313
This app is one of the most useless bank apps you can ever come across,To start I borrowed a data plan from which was worth the amount of 1500 and I was charge to pay back 1650 which on the seventh day the sum of 1650 was being deducted from my account and I was having 2200 in my account in short words they took all my money and left a zero naira there on the second day I was expecting the sum of 4500 which the person sent to me and to avail in this stupid app and the gmail keeps showing me the money came in and I can’t find it on the bank app…Y’all need to do better or close this fraudulent scheme you guys are trying to use on people…
Fraud
06/18/2025

Fcnegna1313

This app is one of the most useless bank apps you can ever come across,To start I borrowed a data plan from which was worth the amount of 1500 and I was charge to pay back 1650 which on the seventh day the sum of 1650 was being deducted from my account and I was having 2200 in my account in short words they took all my money and left a zero naira there on the second day I was expecting the sum of 4500 which the person sent to me and to avail in this stupid app and the gmail keeps showing me the money came in and I can’t find it on the bank app…Y’all need to do better or close this fraudulent scheme you guys are trying to use on people…

Complete everyday banking tasks using voice commands powered by SAW, the Smart ALAT by Wema voice assistant. This hands-free feature makes banking faster, more natural, and easier to use. Bank Uptime Prediction Plan your transactions with confidence using bank uptime prediction, which provides insight into service availability and helps you choose the best times to bank.