Works great on my phone but desperately need an iPad version for when my phone dies. I’m guessing that this is because the iPad doesn’t have GPS location. However the iPad does have location services, plus could use the “previous parking lot” selection to pick a parking lot. Keep your developers working on this please.

This app just straight up does not function. You need a private detective just to figure out how it’s supposed work in the first place, and that’s not even counting the myriad of bugs that you encounter along the way. I downloaded it thinking this would be faster than paying for parking at the kiosk, and after 15 minutes of failed attempts to make the app work I ended up giving up and just going back outside to the kiosk to pay. All this app needs to do is let you pay for parking. It feels like they scrapped together a google maps integration and a search box made by two separate people who weren’t allowed to communicate and shipped it with no further testing. I take it back, there was a third guy who was in charge of the login/signup flow, but they didn’t actually know how to work the sms integration and it shows. If you’re at the kiosk waiting for the app to download, just save yourself the trouble and cancel the download and pay there.

First of all, I really really really want this app to work. I commute everyday to a parking lot that uses hangTag. If I can actually use this app, it would save me a few minutes everyday on my commute. So I am a very motivated user.Unfortunately, this is the worst mobile app I have ever used. It's basically broken every day I use it. Everyday, I pray that the mobile engineers who made this app pushed a fix, or the backend engineers get their servers working, but it never works for me.The first time I downloaded this app, I couldn't create an account. It just hangs forever and did not create my account. However, the next time I tried to create an account it says the email is already used, so I have to use a different email.So after having to use a different email, I was able to create an account. But I still can't pay. I tried adding a credit card and it says credit card was successfully added. However, when I try to select the credit card, it doesn't show up. When I try to pay for parking it just says "Retrieving Rates".I just want this app to work for once. And so far, it never has worked.

They keep “updating” the app every now and then. Then can’t help you if you’re parked at one of their parking lots during the middle of their updates that require you to download a new app. Then the app won’t work right when you try to sign into it. They’ll ask for information that you don’t have access to because it’s in your account in the app that you can’t get to work right. It’s what I’m dealing with right now. It’s the most frustrating thing and I keep repeating myself in the emails to support trying to get help with no results. If I had a choice, I wouldn’t use this app at all.