It’s a fantastic idea that the EVmatch app would bridge between stations and drivers allowing you to pay. The problem is that my wallet didn’t debit for either of two transactions that I completed recently. Also, reserving a station was easy enough, but actually acting the station seemed to operate irrespective of the reservation itself.So I have a situation where I got two charges, was willing to pay a fair price for them, but it doesn’t look like the stations got their money. Sounds like a great deal for me but if this is true, then this won’t continue for long and the stations will be out of business to nobody’s benefit.

I am a constant subscriber and user of an EV match charging station by my house which has a unit hosted off of juicebox , and I have seen other people charging off of my session where it charges my credit card in error. There are major major issues with the technology of this app and it’s development. And other major things such as it not being able to charge properly, and when I start and end the session, it doesn’t actually end it, and other people are able to charge off of my session which is extremely alarming. If this continues to happen, I will start to dispute items with the credit card company. Make sure you do not have auto replenish on because other people can just be charging off of your charging session, the app appears to not end the session when you do and the session. And it only appears that a new session has started when somebody enters a session ID. So if nobody ever ends a new session ID then it will just continue to charge off the previous one and constantly update your receipt in error, an investigation with the federal trade commission should be warranted in this circumstance due to unethical and incompetent developers and owners of this app and service

I would really like to see EVmatch succeed and think they have a great business plan. But with the buggy app and a lack of adequate support I fear they will struggle for a long time. Bugs… I am hosting a charger with a J1772 plug, but it shows my plug type as NEMA 14-50. I try to delete my “Private Access Information” and it sets my margin to 0% from 20%. Otherwise, when it is set to 20% it looks like the rate charged to others is at 11% which is 0% on my off-peak hours. Often when I am switching to different screens in the app, the app freezes and shows only a white screen. I have to force quit the app on my iPhone 11 to regain functionality. My iPhone has plenty of storage left. In the app in map mode… I repeatedly tap the “-“ to zoom out and it randomly zooms in and out. I have a few questions submitted through the app and it has been a week and no response. I have others and they are taking too long as well. It’s a four year old app and the fonts are way to small in much of the app (at least for myself). The readability doesn’t help when there are so many other problems with the app). I’m using a Wallbox Pulsar Plus 40A and it was at one time connected to the EVmatch systems. The Wallbox app shows “connecting” instead of “connected” to EVmatch. While I don’t know the reason for this, I’m thinking this may be EVmatch issue as well. I have both Wallbox and EVmatch looking into it. But EVmatch has not responded to me.

App is difficult to navigate. The whole ‘reserve’ function is not at all useful. Leaving a station before a ‘reserved’ time should automatically make it available to the next user, but it doesn’t. The previous user has to cancel the reservation before anyone can use the charger. Not a logical set up when requesting charging. A charger has to be entered instead of choosing one in the app. Having to prepay lump amounts instead ‘pay by use’ creates difficulty in tracking transactions. These seem like easy fixes.