I started house-sitting internationally with Trusted House-Sitters in 2017. I have had many lovely experiences in the UK and several repeat sits in Dubai. I went inactive during Covid but am back again now. I have a sit in Dubai coming up in October and I couldn’t be more pleased. I have had great experiences with all my “clients” and have made good friends in the process. Sometimes they roll out the red carpet, and sometimes the welcome is very basic, but things are what you make of them and I have never regretted any of the sits I have done. If you are a home-owner, you shd know that we sitters are vetted several different ways. And if you are a potential sitter, make sure you have contact with your people face to face on Zoom, research the area you are going to, have a back-up plan (I have never needed to use mine), and treat their home with utmost respect and it will be returned to you. I highly recommend this service.

We used Trusted HouseSitters for the first time when we were gone for five days. The sitter who watched our dogs did a great job, we came home to content dogs, and a decently clean house. However, she had messaged us the last night that she had burned something in the microwave. When we got home the entire house smelled like it had been on fire and our microwave drawer no longer worked. I reached out to trusted house sitters to submit a claim because it is a microwave drawer and it no longer works (not to mention we have spent hours cleaning to try to get the smell out of our house). I was told I need to first submit this on homeowners insurance and show proof that homeowners insurance won’t pay the claim and then I was told that it will not be covered because they only cover things over $1000. The microwave drawer we have is over $2,000 and then requires installation because it’s framed in our cabinets, but they never once asked details- I guess they just get to make up whatever value benefits them. After doing more research, I’ve seen a lot of people on other forums say that they do not cover anything that they say their coverages will cover. Overall it’s nice to be able to search for house sitters but their coverage seems to be a complete scam and it takes well over a week to get any type of response.

I had a good feeling about this app with the background checks and the housesitting positions looked really great however after paying $129 which is not a small fee...I find two gigs that I like are close to me and longer term house sits. I apply to them but if they they don't get back to me or they don't read it or they don't have their app notifications on so there's NO way to directly contact home owners through email or phone?! Now, I think that is really unfortunate because I am able- I am ready-I'm verified- I did a background check and I paid a good amount of money (!) to be a house-sitter. Why doesn't Trusted House Sitters offer an option to mediate if home owners don't get back to you after a week? Because this way it just looks like a money scam. You take all these subscription fees and then leave us without any means of contacting the gigs that we apply for. That's easy money and I really don't like that! At the very least if there is no direct communication possible you should be able to notify Trusted housesitters that you didn't get a response and they should be able to mediate.... whether through phone or email to remind the homeowner that somebody applied to their opening!!! Not a good look, I'm sorry.

I’m super happy with THS. We have used it so many times and have always had such a great experience and met some really wonderful people. My only complaint is there doesn’t appear to be any way to make app and improvement suggestions, so I guess I’ll put it here and hope that somebody sees it and passes it on to the developers.A feature that would be super useful would be to be able to edit dates in the middle of a sit. For example, our plans changed, and our sit went from 10 days to five days and then I got sick and ended up coming home after two. The sitter and I worked it out privately and it was no problem on either end of ours, everyone left happy. She even ended up picking up another sit. But now, her dates look like they are overlapping. It’s not a big deal but it would have been better to be able to just edit everything so that we could close the sit out and do our reviews before she moves onto the next one. It’s still another five days before we can do our reviews. Just a suggestion that I’m hoping can get passed on. Thank you so much!