The app is a little glitchy. When you setup the app, you enter your email address. But you only enter the address once, not twice like some apps require to be sure you entered the right address that is free of typos. I entered my address wrong. I noticed it during set up but there was no back button to go back and fix the mistake. Then, once I was done setting it up I went to my account profile to correct the mistake. You can change your name and birthday and password but you can’t change your email address. With the incorrect email address, you can not link app-to-app (I was trying to link to Veri). I called customer support to see if they could do update my email address from the back end. The answer was no. The only option is to deactivate your account and the reinstall the app with a new account. But that also means you lose the sensor you bought because the sensor only calibrates once. This would be an easy fix for the developer: (1) either add the space to enter the email twice to confirm the right address, or (2) have a back button on the set up pages so people can fix their mistakes during set up, or (3) have a back door via customer service to fix wrong addresses without losing the sensor. The sensors aren’t cheap. When I finish this sensor, I’ll likely switch to a different model and not use Libre because this was an annoying defect in the app.

Overall I find the system easy to use and better than blood testing. I’m type 2 non-insulin, so 100% accuracy is not as important as it might be for others. When I have compared sensor with finger stick, they have been pretty close. Interstitial fluid tests differently than blood so one must keep that in mind. Libre’s help section can explain that. Have noticed that sensor placement is very important for consistency. At night I sometimes get inconsistent lower readings and have realized it is because I’m lying on the sensor.... But this review is about the app. Good basic functionality on the app, but I used the reader and website before the app. Wish there was a way to integrate the data from the phone with my data on the web. This can be done by activating sensor with reader, but then I have to scan both reader and phone. Kind of negates any benefits of having phone app. And I usually forget to activate sensor with reader. Reader cannot be used if sensor was stared with phone, but vice versa works. Anyway, website has more historical data and easier to pull reports for doctor’s appointments. Also there’s no way to export the logbook that I can find. Basically data only goes back 90 days. I know there’s a way to share with physicians in the app, but my doctor’s office is not a member and they don’t have enough patients to become a member.... I’ve gotten a bad sensor in the past and customer service was prompt in sending out a replacement. So no complaints there.... Overall I like the product and app, just think app could be improved.

I feel the Abbet freestyle libre is a great product, and this app is excellent for viewing my trends throughout the day and sharing with my healthcare team. The big key is knowing where my glucose levels are trending either up or down, which is much different than what you get from point in time blood glucose readings. I did find one flaw I would like the developers to correct, on a recent trip to Hawaii on a cruise ship it took me four days to go from California to Hawaii and back, and I crossed many time zones. I needed to keep changing times each day manually to match time zones and this essentially broke the app. I did revert that time to a prior or future time zone but then my phones time and time stamps were all off. It was a frustrating situation. I understand why you do this to prevent manipulation of the time to extend usage but you should consider another way to meter usage such as an internal or external time countdown to the sensor that can override these scenarios. Basically international travel is difficult with Libre based on the app design and needing to change times manually. Thanks.

I actually have been a type 1 diabetic since I was 7 years old, I am now 25 and work for a family practice that deals with a lot of type 2 and type 1 diabetics. I have showed a lot of patients this product after I tested it out myself, and the doctors I work for have written a lot prescriptions for this item and have actually had me come into the room with them and the patient to inform them and show them how this product works. The doctors I work for have told me to contact the company for more information on insurance coverage, drug rep information to report back to patients and even becoming either a sponsor or something involved in this company because I truly do believe this will make any diabetics life easier as it has made mine. I work for a very busy practice and am very forgetful, this monitor has made my life that much easier and my Hemoglobin A1C come down from 9.2 to 7.8 within 3 months (this glucose monitor has a reminder setting that will alarm you within 1-2 hours to retest your blood sugar once you apply that setting) I highly recommend this product and can honestly say it has made managing my type 1 diabetes’s more reasonable.