Use the JOE & THE JUICE app to order your favorite juice, coffee, sandwich, or smoothie for pick-up or delivery, and earn points on every purchase with our new Loyalty Program.
If you are a new app user, after your first app order, you'll receive a free coffee and enjoy 15% off for 30 days. Exclusion applies. T&Cs apply.
Still not convinced? Here are more good reasons why you are going to love the JOE & THE JUICE app:
PRE-ORDER:
- Skip the line and save time!
- Place an order in the app and it will be ready when you arrive, or choose an exact pick-up time.
- Customize food and drinks to your dietary preferences. Gluten free sandwich? Acai bowl without granola? Protein or collagen in your iced matcha? The app makes it possible.
- Track the progress of your order and receive a notification when it’s ready!
LOYALTY PROGRAM & REWARDS
Our new loyalty program gives you control into the way you get rewarded for your loyalty.
- Earn points with every purchase made in the app or in store using scan to pay excluding purchases made with JOE Cards, Reward Cards and Campaign cards.
- Exchange your points on your favorite juices, coffees and treats.
- Complete fun in-app challenges to boost your points and unlock exclusive rewards.
- Level up through the Loyalty Program. The more you order, the higher your level!
Our Loyalty Program consists of 3 levels:
- GREY: Welcome Reward after your first purchase (excluding counter products, shots and water). Your journey begins here.
- YELLOW: Order 15 items per year and level up to Joe Member status. Earn +10% more points on every purchase.
- PINK: Order 50 items per year and unlock exclusive rewards you won’t find anywhere else. Earn +20% more points, plus even more treats, surprise campaigns and more.
DELIVERY
Need your brewed espresso, tropical smoothie, breakfast bundle, or sandwich delivered straight to your door? Say no more! Use Deliveroo, or order directly through the JOE app so you don’t miss out on any points.
WAIT, THERE’S MORE. USE THE APP TO:
- Find the nearest JOE & THE JUICE location.
- Scan for points when you order food and drinks at the counter.
- Reorder your favorite food and drinks with two taps. That best smoothie on the planet. Or sweet green salad.
- Receive special JOE coffee and juice offers before everyone else.
- View allergens, nutrition, and calories for each food and drink product. Gluten? Vegan? Specialty coffee order? The app has your back with whatever makes you feel good and healthy.
If you have any questions or feedback, you can contact customer service in the app.
For more juice, smoothie, coffee, and fast delivery, find us on Instagram @joeandthejuice or visit www.joejuice.com
Joe & The Juice is one of my favorite spots, primarily because of their refreshing and health-oriented menu. I love starting my day with their juices, especially the 'Joe's Green Mile,' which gives me the perfect energy boost with its blend of nutritious greens. Their smoothies are also a great treat, packed with fresh fruits and natural ingredients that align with my health goals.The ambiance in Joe & The Juice is another aspect I enjoy—it’s modern and upbeat, making it a great place to either relax or catch up with friends. The music adds a nice touch, creating a lively and inviting atmosphere. Their 'Tunacado' sandwich holds a special place in my heart. The combination of tuna and avocado, with the perfect seasoning and crunch, makes it a go-to option whenever I'm craving something savory and satisfying.Finally, the staff is always friendly and attentive, enhancing the overall experience. Whether I'm there for a quick coffee or a leisurely lunch, Joe & The Juice never fails to deliver quality and taste.
Developer Response
Hey ChrisThank you so much for the 5-star review, we really appreciate it!It makes us happy to hear that you have a great time when chatting to our staff and that you enjoy the products you are served - we really love the 'Joe's Green Mile' too, it's one of our favourites! If there is ever anything we can do for you, please reach out through our app or to care@joejuice.com!Take care, Team JOE & THE JUICE!
Love the food, hate the app
triforcetr0n
Had never used the app before. Tried to order breakfast in the app, took forever to work my way through all the glitches in the app but finally made it to checkout. Waited 30 seconds after submitting Apple Pay and saw a message saying my transaction didn't go through due to some internal error. Was not surprised after all the glitches I had already seen. Picked a different card, same thing happened. 5 minutes later, I get emails that my order went through *twice* and *both* were being made! In the end, only one order showed up, leaving me about $20 short. Emailed over 3 business days ago and still haven't heard back, will give them another 7 days before I dispute the second charge. Definitely do not use this app to order unless you can file a chargeback with your card company. They have a support email address but they will never reply to you no matter what, it’s just a black hole.
Developer Response
Hi there, Thank you for providing us with your feedback. We are sorry to hear that you were feeling disappointed with your experience using our app. If you could provide more details about your issue at care@joejuice.com, we would love to assist you further.We continue to improve our app and appreciate the feedback. See you soon at one of our stores! Best, Team JOE & THE JUICE
My order was cancelled and I never got a refund
Vhojvft
I ordered delivery through the app and it was suddenly cancelled. When I contacted the number on the screen it directed me to another delivery service (Uber eats I think) and they said the store cancelled the order. I used a reward and paid for delivery and I never got either back. I tried calling the number provided in the app, and it was an automated machine saying they don’t accept phone calls, but to use the inbox on the app. it’s been two weeks now since I left two different messages on the inbox app and I never heard back. I went to a physical store and explained my problem and said they said they’re just minimum wage workers and don’t know anything about the app cuz it’s new.
Developer Response
Hi there, Thank you for providing us with your feedback. We are sorry to hear that you were feeling disappointed with your experience using our app. If you could provide more details about your issue at care@joejuice.com, we would love to assist you further.We continue to improve our app and appreciate the feedback. See you soon at one of our stores! Best, Team JOE & THE JUICE
terrible customer service features
instaagal
ordered a sandwich because they gave me a free credit when i downloaded and made my first purchase. first of all, terrible tracking features for delivery because you cant contact the driver or anyone at joe and the juice. tried the contact feature and the lady on the phone could not find my order or help me in any way. the order said delivered but wasnt delivered and theres no way to contact for a refund or talk to any humans!!! now I have wasted my credit, my money, and my time. dont order through this app if you want to be able to have any form of customer service with order problems- just download doordash or uber eats and save yourself the headache. terrible experience
Developer Response
Hi there, Thank you for providing us with your feedback. We are sorry to hear that you were feeling disappointed with your experience using our app. This is far from the experience we want to provide our customers. We continue to improve our app and appreciate the feedback. Please make sure you use the latest version of the app for the best experience.See you soon at one of our stores!Best, Team JOE & THE JUICE
Enhanced app performance and stability.
Version 3.11.5
The developer, Joe & The Juice, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
JOE & THE JUICE A/S
Size
197.9 MB
Category
Food & Drink
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.