This app logged me out of my account and I cannot remember my password. I have tried multiple passwords and it says “no member with this info” but when I try to reset my password it gives an error. I have been trying for the last week to reset my password and have had no luck. Only an error message. I love Beefs and I had finally earned a $10 reward but am unable to use it now.

I’ve been happy with the new app interface when scanning and redeeming loyalty points in store. But ordering online is horrible. In app, can’t get past viewing my cart/order. I constantly get an error message. I tried to place order on web and made it to the “place order” button. But then get the same error that they “can’t do what I’ve asked them to do.” Su ch a waste since I had a free item offer that is going to expire and I couldn’t take advantage of it with the faulty ordering system.

App was “upgraded” the first week of February 2024 & I couldn’t use it at my usual Beef’s bc the “system is being upgraded.” The upgrade is a new app that 1. Asks for info the app doesn’t need to know, is invasive with the info required, and won’t let me progress w/o the info, & 2. Made me start from scratch. All my points & rewards are gone from my weekly visits, and I wasn’t able to use my reward while the system was “upgrading.” Why ever should I waste my time on this app?

Sent for this at 6:51pm today and it had specific instructions. Not only were they completely ignored but my husband’s buffalo chicken fell apart while he was eating and the entire breast fell out… the “on the side” items clearly detailed in both the app AND the ticket were NOT on the side and I found multiple food items on my meal that I DIDN’T ask for. This is ridiculous. On a day when I can’t come have a dining experience as I’m working, I will be robbed of my money and the contents of my stomach? This is GROSS.