In Hamburg, MOIA gets you to your destination with ease, whether you’re heading to the central station, your train, or your favorite spot in the city. Leave your car behind, book your ride in the app, and pay by credit card, PayPal, or Apple Pay. If you usually ride a bike or scooter, our fully electric MOIA is a locally CO₂-emission-free alternative – with no transfers on public transport and no hunting for a parking space. Instead, you’ll get privacy seats, Wi-Fi, and USB ports to charge your devices. You’ll share the ride with up to five others, which keeps things affordable. The app shows the price, your MOIA stop, and estimated arrival time before you book.
That saves you the stress – and here’s how it works:
• Download the MOIA app and sign up
• Enter your starting point and destination
• Add a credit card, PayPal, or Apple Pay account
• Request and book your ride
• Get on at a MOIA stop near you
• Share your ride and arrive for less
What’s so great about it?
It’s simple: up to six people going in the same direction ride together – the perfect alternative alongside trains and public transport for trips that would otherwise be driven individually.
Our vision: Smart mobility that more people can access.
MOIA’s benefits for everyone:
• Relaxed, comfortable, safe rides
• Privacy seats, Wi-Fi, and USB ports
• Fully electric and quiet rides through the city
• No stress, no transfers, no parking hassle
• 100 % locally CO₂-emission-free, no exhaust emissions during the ride
• Easy to book via app from almost anywhere
• Price and arrival time shown before booking
• Nearby stops and short waiting times
Got questions or feedback?
Drop us a message at info@moia.io
Or visit http://ride.moia.io
First experience here has been amazing.App loaded quickly, onboarding was straightforward, van and driver were polite and awesome. Very please, great experience- I do recommend to others.
This MOIA Driver was great!
Kat in Vienna
The meeting point was, as usual, not in front of the hotel, nor around the corner, but rather Beerenweg 8: not labeled, and only a muddy path instead of a sidewalk. Apparently others have complained about this meeting point, too, but MOOA management apparently couldn’t care less.So after I’d dragged my heavy suitcases past the invisible meeting point, I returned to the street and was making my way back when the driver of Car No. 45 drove up to meet me. He noticed I needed help (I’m over 70) and immediately loaded my suitcases on board before driving me very comfortably to my destination. He explained a lot while entertaining me the whole time, and handing down my suitcases before wishing me all the best. He reconciled me to try MOIA more often, and to report when a driver is impolite. Now all that’s needed are well-marked meeting points as close to hotel entrances as possible!🤞🤞🤞
Didn’t have a good experience
Mahmoodtn
We were a family four adults and a child we booked it fully because we wanted to be not disturbed so thats why we booked it fully it came but we were not dropped off at the street we chose in the app ( the street was approved in the app and told us we would be dropped off at that location) and when we told it to the driver that this wasn’t the street we chose he said he couldn’t drive any further and so we had to get our stuff out and walk two streets further ( with suitcases and a child ) and one of our suitcases wheel broke .
Good idea but needs improvement
Leichtmatroseahoi
Nice when you are not in a hurry. Convenient busses. Pick-up timing is totally off. I selected 5+ minutes and the car came in 2 minutes so i missed it. Next car was supposed to come in 4 minutes but it tool almost 15 minutes. In the car the driver took stunning detours that were unrelated to the other guests. Unexplainable.
Steady rides, golden days. As autumn settles in, we've kept busy behind the scenes to keep your MOIA running smoothly. This update brings better performance, more stability, and a handful of small fixes — nothing to see, just a smoother ride. Write to us if you have feedback or find a bug: info@moia.io
Version 26.42.0
The developer, MOIA GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
