Manage 1000s of assets, work orders & parts from anywhere with the Fiix CMMS app.
The mobile CMMS app trusted by over 3500 companies to complete over 7 million work orders every year.
Fiix CMMS makes it easy to manage thousands of assets, work orders, and parts in one place. Help your team find, fix, and prevent breakdowns while planning, tracking, and optimizing maintenance tasks with a few clicks. This user-friendly application allows you to access everything from work requests to spare parts records from anywhere, at any time. You can even access your data when you aren’t connected to the internet.
Some key features of the app include:
- Work order management: Easily create and assign work orders for maintenance tasks, and track their progress from start to finish.
- Asset management: Keep track of all your organization's assets, including their location, condition, open work orders, and recent maintenance history.
- Spare parts inventory tracking: Keep track of spare parts inventory and quickly associate needed spare parts with a work order.
- Offline mode: Use the app offline without an internet connection. This is especially useful for organizations with remote or field-based operations.
- Photo attachments: Attach photos to records to provide a visual record of the maintenance task, making it easier to understand the problem and identify potential issues in the future.
- Barcode scanning: Scan barcodes on assets and parts to quickly find and access a specific item in the CMMS, without having to manually search for it.
- E-signatures: Sign off on work orders directly on your device to streamline the approval process and eliminate the need for paper-based signatures.
- Custom language localization: Use the app in your preferred language with customized translations.
- Multi-location support: Manage maintenance tasks across multiple locations from one central platform.
- Failure codes: Apply failure codes to a work order and view related maintenance history to quickly identify common issues and take steps to prevent them in the future.
- Notifications: Notify users about important events, such as when a work order is assigned to a user.
- Work request submission: Allow anyone in your organization to submit a request for maintenance, even without a license.
Fiix CMMS is a powerful tool that helps organizations improve maintenance operations, increase productivity, and reduce downtime. Whether you're a facility manager, maintenance supervisor, or technician, Fiix CMMS is the perfect solution for managing all your maintenance needs.
Why do my technicians have to log into the app daily, sometimes multiple times a day ?
Developer Response
Hi Ryan,Thank you for the review and feedback. We have logged your feature request about push notifications for new work requests. We’ll keep you updated on this request!
Used to be good. Rockwell takeover has made it bad
Percheazy
So I have been using FIIX since 2017. There’s been a lot of changes over the years but overall the experience has been pleasant. Started noticing ever since Rockwell has bought out FIIX that the app now constantly lags. You now have to login every day as it logs you out daily. That wouldn’t be a problem if it would tell you that you’re not logged in and go straight to the main screen. However, sometimes it will allow you to work as though you’re logged in, only to find an hour later that all the work you’ve done was for nothing as it requests you to login and doesn’t save what you’ve already done. Refreshing used to take only a second to update the system but now it can take a literal minute or two, or ten.. and it can sometimes go without refreshing due to wanting you to login again without stating it, so you’re staring at the little spiral for minutes hoping you’re not going to have to logout and back in and have all your work lost. We have been using their CMMS Professional for years but we may be looking at moving towards a different software.
Developer Response
Hi there sorry to hear you are experiencing this behavior. Since July we have made some performance improvements to the app to improve the sync times. For your experience with being logged out please reach out to support@fiixsoftware.com so we can help investigate and find a solution. Thank you!
App keeps freezing
Tecchh
When I click on a work order the app freezes and I have to close the app and open again , and If click on the same work order again it sometimes freezes again and this happens all the time and not just when opening work orders also when trying to close assets or trying to save the information I’ll be lucky if I can get one work order done without the app freezing . Also I can’t even see what I’m typing when writing on my notes or when adding details. So many bugs since this past update. It’s honestly frustrating since I have to use this app every day
Developer Response
Hi there, since you last wrote a review we have addressed these issues in the app. If you are continuing to experience issues, please reach out to support@fiixsoftware.com so we can help investigate and find a solution.
Desktop is Awesome/App needs work
Sklfct
Overall FiiX is top notch as a CMMS the desktop environment is very easy to use and navigate. The app is improving but is still pretty limited. With the most recent update they have given us the ability to see ALL work orders not just those assigned to the user or anyone that reports to that user. However the filter is broken. The only work orders you will see, even though you filter for a specific “status” are the Active ones. Any work orders that are part of the Pending category will not show up. You can find them just like always from the desktop and then change the status back to an active type so your technician can see it again. This is limiting for the technician who is active in the system and uses it to actually track the status of his/her work. You should be able to see any work order type that you filter for, thus the reason you filtered for it…
Developer Response
Thank you for your review, we will pass this feedback on to our product team. We've made a few changes since you've reviewed our app which should rectify some of the issues you mentioned. If you're still experiencing issues please reach out to support@fiixsoftware.com and we can assist you further.
Improved the work order due date filter to better handle time zone differences.
Improved the initial sync speed for single-site users in multi-site configurations.
Bug fix: Fixed an issue where custom priority labels didn’t display correctly in the work order list.
For any other questions, concerns, or feedback, please reach out to support@fiixsoftware.com
Version 1.58.0
The developer, Rockwell Automation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Rockwell Automation, Inc.
Size
57.8 MB
Category
Productivity
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
