Had used square at my previous job & it was MUCH more convenient. This app is more difficult to manage due to it not being “phone” friendly. The system itself on a computer is extremely easy + efficient, however on your phone it does not keep you logged in - even if you select ‘remember me’ EVERY TIME. & 2 minutes later you have to log back in & type everything in all over again. It’s super tiny on the phone so you have to continuously zoom in and out, and rescheduling someone or moving them to a different time throughout the day is more of a hassle than it should be - Splurge for your own sanity and go with square - especially if you tend to have a super busy schedule.

The salon I work at uses this salon software, but there have been many times after an update when there are a lot of kinks to work out. This latest update, which was weeks ago, has been very frustrating. The screen gets locked and I cannot scroll up and down, nor left and right on the screen. This is especially frustrating if I am in front of a customer trying to schedule their next appointment, I just have to stand there griping that the system is locked up. I have tried deleting and re-loading the app multiple times but that has not made any difference.

App is laggy and lots of server issues. Multiple clients are getting double charges or not charged at all because of this issue. Aside from that the app itself only shows a few appointments at a time on my I phone making it very inefficient. You have to scroll all over the page to get a better view of your schedule and getting a view of the week is not possible. We won’t be able to continue using this app for checking out clients out if improvements aren’t made.

I have been using the Rosy software for my salon and it is BY FAR my favorite software that I have ever used for scheduling and running my salon. It does everything that I need it to do and then some. And it’s very user friendly for my clients to book. HOWEVER, the app...it used to work. And then one day, nothing. I have reached out to support and I did what they said to do, but I still can’t get it to work anymore. My phone is a newer model iPhone and updated. When I downloaded the app, after deleting and trying to get it to work, it just won’t open. It would be nice if they would get their app to work. Nonetheless, I love the Rosy salon software, just can’t use the app!