I literally just joined this app not even a week ago and I am not happy or satisfied with it. I’ve worked several different apps for several years and this one by far has been the worst. The fact it takes 15 mins to know if you’re going to be assigned an order that you picked up is crazy when you were able to pick it up. If someone else got it first it shouldn’t still be posted for someone else to grab too. We all want to make money that’s the point of signing up to do the deliveries. We don’t have time to sit and twittle our fingers. Then, the prices are not worth the mileage and time for certain pickups. $45 for a hour and a half delivery trip there and back and sometimes leaving the state is not worth the trip.They also have login issues. I had to re-login and it would not accept my password then when I go to reset they send a temporary password to your email but you don’t ever receive an email from them with the temporary password. I looked through my email through and through even checking spam and promotions and never got the temporary password so I can reset my password and now I cannot get into the app at all or contact support for help. As a new comer I am not happy or satisfied with this app and I can’t even suggest to download and start using it when they can’t even get the login part together. Hope this review helps someone run and find another app to make money from.

getting started on the app as far as getting gigs, is a little worrisome at first. Just because there aren’t normally a lot of gigs available as a new worker. But once I did three or four, it seems like the app has been giving me the opportunity to accept a lot more gigs.. Meaning when I first started, I would get maybe two or three a week. But as I accepted those, the available gigs became more abundant. I’m now have the option of doing Roadie all day long if I wanted to. I will say that when I first started doing Roadie. It seemed like the gigs that were available, were better paying gigs than what I see now.. Not to say that the gigs aren’t worth it now. It just seems like the really hard paying ones have become kind of rare.. Now talking about the pay, they do have “instant” pay after you complete a certain amount of deliveries. It isn’t very instant from what I can tell.. Normally about three hours after cashing out., The money will be available to you. But overall, I will say that the app is a well structured app, and I can’t recall any times that the app has been buggie, or non-responsive. It’s very informative and they make it easy to understand. So if you’re looking to make a little extra money , give it a shot. There’s nothing to lose in trying. And if you’re a Dasher, deliver a couple roadie orders in the slow times. Just go for it. download it.

I’ve been driving for about 6 months. I have really enjoyed it and have recently started driving more than normal due to my regular job going out of business. I was accepted for a gig that should have fit based on the app suggestion and when I got to the gig, only half would fit. Tags store cancelled the gig completely and told me to contact Roadie support. I tried to reach support for about 10 days via text and phone with little or no response and wasn’t getting accepted for any gigs because the order the store cancelled was still in my queue. I did finally get through one time after not hearing for several days and got excited to get the issue resolved but the rep asked a couple questions and when I didn’t respond immediately (literally I responded 2 minutes later as I was driving at the time), the rep closed out the chat and asked me to contact them back for additional support. It took me about 10 days to finally start getting gigs accepted again and took Roadie support two weeks to resolve my issue. I lost a lot of time to make money at a time when I needed it most. I love the platform but the support needs to be vastly improved.

Ok I’m writing this review and want to be completely clear and honest. So as far as the pay on Roadie it’s at the top as far as the other apps platform. They are number 1 when it comes to that however the good of that does not out weigh the bad in everything else from roadie. So let me start with this the Trust and Safety from roadie XD is terrible which is a form of Roadies XD customer service they are quick to tell you when you have done something wrong or to deactivate your account but when you have a question for them or need help they never respond to your request. Which I believe that is a bad business practice you can’t be one way you have to be the same and as fair as possible. Look if I’m wrong or did something wrong I understand the consequences. But Roadie XD does not treat you the same. So that’s why they have the 4 stars instead of 5. Yes pay is great but customer service and no incentives fir drivers that have been with them a long time means anything to them you could have just signed up and you are equal to a driver of my status. Which I almost been with them almost 6 years with a almost perfect rating and my account is in good and active standing but yet you just signed up and you can get the same gigs air routes I can that’s not how other platforms work. I just think that part about Roadie and there service needs work. Thank you for reading