Heartland Guest App

Name: Heartland Guest App
Rating: 1.8 (930 reviews)
Author: Heartland Payment Systems, Inc.

Lifestyle

Only for iPhone

Free

930 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Heartland Payment Systems, Inc.
Language

EN
+ 2 More
Size

101.4
MB

iPhone

Scan: Heartland Guest allows you to scan a code on your guest receipt to earn loyalty points. All your points are managed in the app and automatically converted to rewards when spending levels are achieved. The more points you have the higher your reward level and the better your reward values. In participating restaurants, you can also scan a code to pay your tab directly from your phone. Pay your check: When a guest is added to a ticket in a participating restaurant, the guest can pull their guest check at anytime during their meal and pay without the need to interact with the restaurant's wait staff. Order Ahead/Skip the Line: In participating restaurants, Heartland Guest allows you to receive the entire restaurant menu, along with your personal order history so you can immediately order or re-order your favorite meal, exactly the way you like it, in a matter of seconds. Explore: Discover other participating restaurants in your area where you can scan to earn points. Integrated mapping and turn-by-turn directions guide you to your next meal. Heartland Guest is iBeacon enabled so restaurants can greet you when you arrive.

Ratings & Reviews

1.8

out of 5

930 Ratings

Why does version history say “added Apple Pay” but it’s not there?
06/04/2022

Jon-Eric
No Apple Pay? And the version history says “added Apply Pay” even. C’mon…I will not give every random app my credit card information hoping they won’t be hacked. Especially not when there’s a very secure payment mechanism built right in to the phone.Downloaded last year and deleted because no Apple Pay. Downloaded again tonight after seeing “added Apple Pay” in the version history. I guess I’ll be deleting again. 😕 See you (maybe?) again in 2023.
Why does version history say “added Apple Pay” but it’s not there?
06/04/2022

Jon-Eric

No Apple Pay? And the version history says “added Apply Pay” even. C’mon…I will not give every random app my credit card information hoping they won’t be hacked. Especially not when there’s a very secure payment mechanism built right in to the phone.Downloaded last year and deleted because no Apple Pay. Downloaded again tonight after seeing “added Apple Pay” in the version history. I guess I’ll be deleting again. 😕 See you (maybe?) again in 2023.
Broken.
10/24/2021

Adriankeith
The app just doesn’t work when you go to add a card making it worthless for processing a payment in restaurant. This would have been a fantastic idea and I gave it two solid tries before giving up and simply taking my receipt up to the cashier instead. Worse yet, the app doesn’t even support Apple Pay so I have to enter my card information manually. Bad developers. Stop forcing users to do this. It’s 2021. Apple should really be forcing developers to, by DEFAULT whenever requiring payment information, to integrate Apple Pay. Seems they wrangle the restaurants into this ecosystem, too, where the Point of Sale systems are also Heartland branded. I feel bad for the establishments that have invested in these systems as the support is clearly terrible. Reviews dating back a year with no resolution in sight. Looks like I’ll have to continue to pay the old way but that’s better than having a janky application try and handle my credit card information. Yikes. Steer clear of this one.
Broken.
10/24/2021

Adriankeith

The app just doesn’t work when you go to add a card making it worthless for processing a payment in restaurant. This would have been a fantastic idea and I gave it two solid tries before giving up and simply taking my receipt up to the cashier instead. Worse yet, the app doesn’t even support Apple Pay so I have to enter my card information manually. Bad developers. Stop forcing users to do this. It’s 2021. Apple should really be forcing developers to, by DEFAULT whenever requiring payment information, to integrate Apple Pay. Seems they wrangle the restaurants into this ecosystem, too, where the Point of Sale systems are also Heartland branded. I feel bad for the establishments that have invested in these systems as the support is clearly terrible. Reviews dating back a year with no resolution in sight. Looks like I’ll have to continue to pay the old way but that’s better than having a janky application try and handle my credit card information. Yikes. Steer clear of this one.
Brilliant addition in a Pandemic
05/27/2020

Raspell
I have restaurants that switched to this App. BRILLIANT!! I also eat at least daily at my restaurants. I use this exclusively. Fast, efficient, minimal issues. Great product. Also ToGo orders can be done quickly on here. One issue I would like to see an improvement on is I have a lot of credit cards that are filed by last 4 digits. But that requires me to look up my credit cards. I wish I had the ability to list the name or significance of the credit cards. Great product. Thanks.
Brilliant addition in a Pandemic
05/27/2020

Raspell

I have restaurants that switched to this App. BRILLIANT!! I also eat at least daily at my restaurants. I use this exclusively. Fast, efficient, minimal issues. Great product. Also ToGo orders can be done quickly on here. One issue I would like to see an improvement on is I have a lot of credit cards that are filed by last 4 digits. But that requires me to look up my credit cards. I wish I had the ability to list the name or significance of the credit cards. Great product. Thanks.
App is a scam
04/29/2024

Hoku96734
This app is a scam. It does not allow you to sign in, stating that password is incorrect, but when trying to change password the app runs you in circles, not allowing you to update your password and therefore making it impossible to login to your account. I have given them the benefit that problem would be resolved but problem remains after more than 2 years. So, they have no intention of correcting a basic login problem. Therefore, the rewards program that the restaurant offers is actually a scam since you can’t login to scan reward points. It seems I’m not the only person with problems as app only has 1 star on Apps store.
App is a scam
04/29/2024

Hoku96734

This app is a scam. It does not allow you to sign in, stating that password is incorrect, but when trying to change password the app runs you in circles, not allowing you to update your password and therefore making it impossible to login to your account. I have given them the benefit that problem would be resolved but problem remains after more than 2 years. So, they have no intention of correcting a basic login problem. Therefore, the rewards program that the restaurant offers is actually a scam since you can’t login to scan reward points. It seems I’m not the only person with problems as app only has 1 star on Apps store.