I was unsure of using the app at first because it looked a little sketchy but I tried my hand at a few auctions and they do an amazing job!! It definitely takes a moment to understand the layout and time difference for auction timings but once I understood it was simple. Hats off to Buyee staff! My items arrived quickly and in exceptional packaging and quality so I was sure they took care in handling my items. My only qualms are about some of their prohibited items. I personally don’t understand why jewelry and coins are prohibited. Otherwise I am perfectly happy with the service and care of Buyee handlers and service. Would 10/10 recommend!!!

Most people are probably better off using their browser on mobile or on a desktop if possible and I’ll explain why. Notifications you get on your phone do not default to your language but appear to be randomly selected; I believe I’ve seen Chinese, Japanese, Korean, Hindi, etc but never English. Probably 80% of the time when you click on a notification it opens and immediately crashes the app so you have no idea what the notification was for since it’s not in your language. The language translation options of Yahoo Japan auctions are only shown when you click on the more info description vs pretty much every page when accessing from your browser. Lastly, the app is extremely slow to load pages vs just accessing from a browser even on mobile. There is lots of room for improvement.

Listen, I like buyee, I want to see them do well, and they do, for the most part, but their mobile app is just embarrassing. The pages load extremely slowly, I get logged out and have to manually type my email and password nearly everytime I close the app, and frequently the app crashes.The web browser version has none of these problems (minus complaint 2, but it is much quicker to login on with a full physical keyboard and mouse than a mobile keyboard), and it’s not viable for a good mobile app. I hope they do a complete redesign in the near future, because it feels like a web browser port, than a dedicated mobile app. When it does work though, it’s really handy to have available, it follows a similar UI to the web browser version so I’m able to easily find what I’m looking for.

App is not that user friendly. When you’re searching for items and going through your saved list, you have to keep re-scrolling through your items to find it. You can find good deals, if you really search. It’s hard to find items, unless you know how to type in their language, even if you choose the auto translate. Most importantly, 1. it is very hard to do returns, even if the description of the items do not match the pictures AND 2. I got a FAKE item from one of the sellers, which I did not know that the item was fake. When I found out about it (through online authentication), I emailed customer service and they said that it is no longer within the timeframe of “returns” and it is not their responsibility if it is fake. (I chose this Japan website because I thought that the country is strict with selling fakes, but I guess that is not the case with this website. They were very hands off when I told them that a seller sold me a fake item in their site.)Honestly, I bought hundreds of items in the span of 6 months from this site, but I can no longer trust the site. I am planning to ship the rest of the items in their warehouse that I already paid for and then deleting the app. Shipping is not cheap, so make sure you try to max that out with your items if you want to use it.It is a good app to find items, which is why I think it deserves that 1 star (eventhough I cant really give them a no star), but with the possibility of getting fake items without getting the backup from their site and not accepting returns even if the items clearly do not match the description, the risk is too much. Just be aware! Good luck!