I love deferit, I’ve used it quite a few times. Never had a problem. I can say if you don’t have a clear way shown on the bill uploaded of how to pay online they will send out a check instead. It’s up to you to check the payment method at the bottom of the screen once you get that message of “your bill is ready to be paid” once you hit accept or whatever that’s what it is. A check is sent. I made the mistake of doing that once, and a payment was past due but again that was completely my fault. For the people saying they had to pay the full bill or 3 payments upfront, yea it’s kinda dumb, but your credit may not be up to par and they want to be sure they can trust you or you maybe have too may unpaid bills active and it’ll do that. They’ve also increased my credit limit to $500. And as of sept 1st they will start reporting on time payments to the credit bureau. I have no complaints.

So far so good will get the 5th star once my power bill is paid. I guess it was my fault for not doing sooner I did it last Friday got approved first payment taken. Was working yesterday I work from home and power went out they cut us off for none payment. I spoke to power company and they said they needed something from deferit saying they were paying the bill. But then they reconnected us giving us until Tuesday bc after I told them it was being paid they said they never heard of this place trying to make me feel I was being scammed. Well they call and said they were reconnecting until Tuesday bc right after I talked to them 3 other people called in talking about this app and the bill would be paid so they reconnected us bc of that. Power companies fault bc I had emails and confirmation nm and all that. I am new to this and think it’s gonna be great! Helped when I was in a bind! So 5th star definitely be given once payment is at power company and PLEASE provide a way to contact customer service other than email and that chat. 5 different people disconnected me from chat yesterday when I was trying to get this resolved and that is frustrating. But thank you for helping my family when we were in a bind!

Sometimes they are really helpful. I get my bills paid without a problem. I paid them on time and build my Credit, but their are just sometimes when you look on your account and you see things on there that don’t belong to you ..at this moment you’re having to contact them by e-mail, speaking to different representatives never speaking to the same one… constantly reiterating and sending uploads of the problem.. arguing for 2 to 3 weeks just to get them to remove something off your account that doesn’t even belong to you… so the security of your account should be in question. on an average scale of 1 to 10, I would give them a six, because it takes Customer service too long to handle their business. The time it takes for customer service to resolve the issue you will look at your credit score and realize you’ve lost 22 points. They have already contacted the three credit bureaus and you have delinquent notices for non-payments. Maybe even the charge off… Best advice I can give is keep all your receipts of the conversations and charges because you definitely will need them.

Let me start by saying that I was VERY skeptical about this company, but as I called them and asked all my inquiries, I was more than impressed with the work service. I was having trouble paying for my cable bill and BAM! paid! I do advice to please plan your bill a few days before due date. There was a mistake on their part by Payo g vía check when it was suppose to be paid via phone or online- but I called them immediately and they fixed it in a few hours. Please be patient with their wait- as they’re always have high call volume. The service DOES work, make sure you do your homework with your merchant on how they can receive payments. If your merchant does NOT have a “ guest pay option” then you need to add the details when you upload the invoice- if not, the system will generate a check to your merchant. I cannot express how happy I am with them and how professional they treat their customers. A++