I’ve accumulated numerous overdraft fees because of this garbage app. You’re either immediately greeted by a black screen, or the app closes itself out whenever you try to navigate to the transfer tab. It inexplicably goes from working perfectly fine to being a complete dumpster fire — and best of all GCS refuses to hold themselves accountable for their shoddily coded program. GCS flagged my account as ‘suspicious’ because of the amount of times I’ve had to contact them regarding this nonsensical issue. I think it’s hilarious that they’d rather pass the blame onto their customers instead of correct their mistakes. I’m pretty much convinced that the only way they’ve managed to stay in business is because 90% of their clientele are borderline geriatric patients with zero understanding or need for technology.I detest major banks, but at this point I’d be better off shoving my money into a safe than entrusting it to these neanderthals.

UPDATE* Caused my account to over draft because you cannot understand what’s happening on the app? It’s seriously so confusing. I have two car loans through you guys and I’m gonna refinance somewhere else and leave banks. Been with you guys 8 years. What a shame. Last app was way better. Transferring money from one another to another became entirely too difficult. I don’t like the set up of the new app. The old one was simple and got the job done. As a long time GCS account holder I am not impressed. Please do something to make it a little more consumer friendly. I have two auto loans there and a savings and checking and it’s all separate now and way too sporadic.

The layout is awful and doesn’t seem clearly thought out. The read out on account balances is confusing and can cause miscalculations. My checking automatically shows I have $500 extra on my available balance for ‘overdraft protection’. I have to remind myself each time that that $500 doesn’t exist. Please just make it simple and easy to read like the previous app. We don’t need all this extra fluff.

I’m mostly liking the new GCS app, but I’ve found a few problems with it.1) As soon as I create a Home Banking Login alert in the app it crashes. When this type of alert is set on the account the app will crash whenever I try to access the Mobile Alerts section... thankfully it’s possible to go in from a browser and remove this type of alert.2) Related to the login alert, I get two texts per successful login.3) When deleting alerts, the deleted alerts remain in the list of alerts until I back out of the alert section. Once I go back in to the alert section they are gone.