The app is extremely easy to use and has worked perfectly.I used LetsGetChecked for the very first time and absolutely loved this service. The test arrived in the mail on time and they received it back 14 hours after the UPS picked it up. My results was ready in 2 days. I missed the call back from the nurse, so I called the customer service number they provided me and they immediately connected me with a nurse. The nurse was so friendly and helpful. I would recommend this service to everyone and I would absolutely use again. In fact I have order another test with them.

This company scams you by selling you a kit with a fake expiration date. Nothing in the kit actually expires within a few months, it’s only there to increase their sales. The kits cost around $15-20 to create and ship. The fee they pay affiliates per person that buys a kit through them is $30 which means their profit margin on these kits is already outrageous. Yet they refuse to replace or refund or discount any kits once the ones you have expire. Their competitor for example, everlywell (much better company until letsgetchecked proves me otherwise), their kits have the same items in them and last a whole year, so you can buy a few on sale and stock up. It blows my mind that a company thinks they can sell $250 tests and not offer ANYTHING to their customer if a kit expires before they need to use it? I won’t stop the harassment until the kits are replaced or refunded. I’ll plaster every review site, blow up your phone lines, emails, visit your offices, destroy your social media whatever I have to do to get my money back. I have nothing left but time on my hands.

I did the at home test kit which was fine I guess- I did the full thyroid test because I have a goiter the size of a golf ball everyone can see it when they look at me, and my blood results were all "normal" in the green level. The reason I'm reviewing this app with one star is because I used telehealth on the app I paid 49$ for a consultation for a UTI which is treated with antibiotics prescription- she said I have to go be seen in person. So not only is my issue very easy to fix, and it's very painful, but now I wasted my money just to be told to go somewhere else? I've been in pain for 2 days because it really took them a long time to get back to me. I am never wasting my money on this app or this company ever again. All they had to do was prescribe me antibiotics but now I have to go in person somewhere I probably won't even get a refund wasted 50$ on them for literally no reason, to be in pain for longer than necessary

I love I can easily pull up my metrics now and LetsGetChecked is a great testing service. I use the service in tandem with testing from my health care provider and have leveraged the results in discussions about health care options. What I’d really like to see is this app, or rather the service as a whole, onboard to Apple’s Health Kit platform, so the test results can be pulled into Lab Results section, similar to other direct-to-consumer testing services. The goal being I can review my historical results (e.g. testosterone, prolactin, etc) in tandem with my results from my health care provider and other testing services in a single graph. The app is a great first step and I’m very appreciative, if you could take this next step in the evolution of your service, it would be great!