New York's original icon of style, Bergdorf Goodman is a premier fashion and beauty destination, a definitive voice of luxury with a loyal global following. For the first time in its 120-year history, you can shop its unerring womenswear and menswear edits from the palm of your hand. You'll find the latest in luxury fashion from more than 900 designers, including Akris, Brunello Cucinelli, Christian Louboutin, Fendi, Givenchy, Gucci, Prada, Saint Laurent, The Row, TOM FORD, and Valentino —as well as exclusive collections and groundbreaking collaborations.
The official BG app is an extension of the flawless service you've come to expect from this beacon of unabashed luxury.
THE FASTEST EXPERIENCE
From intuitive browsing to seamless checkout, every part of our app is optimized to make the time you spend with us easier and more time efficient.
FIND WHAT YOU'RE LOOKING FOR IN SECONDS
The latest built-in filter functionality means it couldn't be easier to find what you're looking for, from favorite designers or brands to specific categories and seasonal edits.
EXCLUSIVE-TO-THE-APP CONTENT
Enjoy access to original shopping experiences you'll find only on the app, including guest edits and designer launches.
HEAR IT HERE FIRST
Enable push notifications, and be the first to know about new arrivals, exclusive launches, special offers, and seasonal sales.
RECOMMENDATIONS JUST FOR YOU
Receive suggestions customized to your tastes based on products you’ve liked, and easily locate products you’ve recently viewed.
MESSAGE CENTER & PREFERENCES
View all your communications and set your email/text preferences in one place.
Please add the wishlist feature back to the app. I just saw that it’s now back online but i can’t access it on the app which is where i store my purchase info etc. it’s dumb to have to search for the sameProduct each time over and over again when you can just give us our favorites back. Easy shopping equals easier sales for the brand. Isn’t that what you want?
Libertine Jacket
fggychi
I purchased a Libertine jacket on line along with expedited shipping costing $25 extra. The jacket was to arrive on Tuesday 9/9. I was not notified that I would need to sign for it. FedEx was to deliver the package, but didn’t because I was not home to sign. I called FedEx and Bergdorf multiple times and spent multiple hours on the phone. There was no one to help!!! I reached representatives in the Philippines at FedEx who didn’t know what they were talking about and I was disconnected several times after holding on for 40 to 45 minutes. The representative that called me back from Bergdorf was rude, unprofessional, evasive and not helpful, even though she kept saying “I’m trying my best to help you get your package” and the she informed me that she had to go to a meeting and she would call me if she solved something to help me acquire my package. When I tried to call her back, I found out that her voicemail had not been set up, and there was no way to leave a message. Her name was Amanda. Finally, I went to the FedEx office in Danbury where my package was supposedly and picked up my package which Bergdorf had said could not be picked up. One representative in the main customer service office named Phillip was extraordinarily helpful and patient and he had tried to help me. My experiences with Bergdorf and FedEx was horrible. I’m not sure that I will continue shopping at Bergdorf Goodman because they’re uncooperative and unprofessional. I am very disappointed and puzzled by the poor way this event was handled.
Broken cycle
bloompy
Checking out process is impossible. After filling out the Billing and Shipping addresses, one lands on a 404 page. When repeating the process, it becomes a gamble: When will you end up with yet another 404-page? Even after you get to proceed, then you choose the option of ShopRunner, only to find your Cart suddenly empty. But when you compile the identical items that are missing from your Cart, suddenly they are back and you end up with duplicates of everything! And after repeated attempts, finally it is payment time, and one last suggestion from the system is how you write your address (your version vs the USPS accepted version.) It does not matter what I choose, because after all this, I land on…a 404-page!!! I’m ditching this App and doing the web-based transaction.
Terrible app experience
Jay Bee 007
The first and last time I ever use this app. My order got split into 2 shipments, which was done automatically by the system. This would have been fine, however, the second part of my order got shipped to a different address. I called customer service and they said that they have no control over what happens in the app. The can only send FedEx to pick up the package at the wrong location, but this is not guaranteed. Have you ever heard of anything more ridiculous - that they can’t resolve their own issue?!? Never buying from this low tech company ever again…
The new Bergdorf Goodman app offers a seamless shopping experience that gives you access to personalized recommendations, exclusive collections, and new designer arrivals.
Version 26.11.1
The developer, Bergdorf Goodman Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Bergdorf Goodman Inc
Size
90.9 MB
Category
Shopping
Compatibility
Requires iOS 14.0 or later.
iPhone Requires iOS 14.0 or later.
iPad Requires iPadOS 14.0 or later.
iPod touch Requires iOS 14.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
