I have been doing Papa Pal for maybe a year or more. I think it is a great app and does really provide the help for those elderly in need. I have helped many clients in this app and they were really appreciated the help. I even had regulars for several months but unfortunately for some reason I no longer seen their request in the apps. There are some pros and cons to working with Papa Pal. The Pros are you can get paid within 1-2 days; also depends on your bank, the client hours are usually anywhere from 2 to 4 hours depending on client needs/hours left in the year, and my clients were usually about 5 to 15 mins away unless I chose a farther away client and you could potentially get a bonus if a client really needs help and they haven’t found anyone to fill that schedule. The Cons are that you can’t pick up clients back to back; the clients hours would overlap (they really need to make it where Pals can do back to back clients), the pay is like near minimum wage, I also would have like to help the clients with more than just cleaning. Sometimes if you get done with the task early the clients usually don’t need or want anything else but cleaning and you end up losing 30 mins or more of your 2 hours your scheduled for which is not good since your only there for 2 hours . So I really think if Papa adjusts a few things, and really takes the feedback into consideration this app would be 4 or 5 stars.

So far I like the idea and the set up with majority of the functionality. I agree it would be more advantageous to be able to schedule a few people in one day that are in the same area or even if they are set at a half hour drive apart that you can schedule multiple visits. It’s been frustrating as the app doesn’t update in real time so by the time I click on something it’s already taken and I’m not getting alerts fast enough to check and go into the app and accept visits in a timely manner. The one update I’d like to see is for us Papa Pals to be able to check a box stating that we don’t want to see jobs for either smoker, pets, or other type special situation. Say a pal has a pet allergy they might not want to service those particular people for their own health concern, also like the smoking etc. you could just add three to the list of tasks your willing to do. It would also save me time having to click into those visits when I know I can’t take them but another might be more suited. Then you get a king list going of available visits and keep clicking into some of the same ones again and again only to find out that you already looked at that one and it’s not the new one on the list. Maybe also the ability to hide viewed visits from the list because you just verified it wasn’t a good fit at that moment, that way you will only see the new listings that might be a good fit and if not, you can add that to the hide from view list as well. The concept is great and has potential to be amazing,

Ok so I have been working with this app for a few days and I think it could be better. I think it should allow us to take on job that are back to back. I only service a certain area and everyone I service is within a 10 to 15 min radius to me or each other. I am so detailed with my schedule that it annoys me to have so much open time on my schedule. We should also be allowed to take on and adjust schedules of clients, because as it stand so many of them get missed because they are close enough to someone servicing near by but it’s to close to or starts when one ends. Like if you finish with someone at 10 and some one right around the corner needed someone at 10 it shouldn’t be a problem to allow them to be picked up and made aware that the Pal is not to far away and if they are willing to allow the Pal up to 15 minute to reach them they could also get the services they need. Which would just adjust the schedule from 10 to 10:15 and the client still gets the help they need. I mean that would make sense that if a Pal wanted to help further they could. Which would cut down on individuals getting miss and neglected. Or at least allow booking 15 minutes apart not 30. I’m sure individuals who do these jobs know how to schedule themselves and how to navigate they areas on what’s best for the Pal and the Papa.

I have started with PapaPal a couple of months ago. I have been having issues with this app for months. I have asked help several times and I have not still received the help that I needed. I have asked several times about the information link for signing up for Direct Deposit and I still have not received any help still and we are now in the month of December. I have called several times and the person that helped me are not sure how to help me. Meaning she does not know this and that. I have done my first call a couple of months during the time I have started and it dies not show proof of the person that I have contacted. I am mot understanding why I am not receiving the help that I am needing. This app needs to be rebooted because some of the features are not responsive to changes. Especially when I am trying to update my informations. This business has potential but it is making a lot of people deactivate there accounts. I would like to continue my services as a PRN caregiver. And it would also be nice to add more patients that live in the Houston area to be an option. This app needs to be fixed and promotes better with a state wide acceptance of services.