Be prepared for multiple layers of security and text verification to deploy this app but now that I have verified who I am to the app and my broker it seems to work as it should. My perk has been submitted to Princess, and I am awaiting their acknowledgment. I was solicited for this review immediately after submitting my first request so I am not yet certain how the approval part will work but that is a function for Princess, not this app. I’m not sure why The app needs your annual income and gender to perform this simple perk verification but was amazed to see how quickly and accurately it located all my eligible stocks in a large complex portfolio.

First I blame Princess for a lot of this. They changed to you and then didn’t tell it customers. There is no guidance on this app. I finally got in to my Stock Account and you all verified it. But there was no directions on how to redeem it. Now you tell me it might take 4 weeks to redeem but my cruise is shorter than this. I had the Guest Service person send you all something to redeem my points and I still don’t see the credit. I also don’t like this account having all my information. I have never heard of you, so I don’t know how secure this is.

I have only been able to access this app in the morning for some reason. It seems like this app slows down in the afternoon when people start using app or logging on. It then freezes up or can not refresh. I was unable to input information in the afternoon only in the early morning hours. This happened on every occasion I logged on. I’m glad I finally got my credit and will no longer need the app.

This app is terrible. Ten times more difficult to get credit on cruise than when sending direct to cruise line. Rejected my “credentials” over and over even though I verified them with financial institution twice. Takes 2 full business days to get a response each time. When I finally managed to submit a “manual” statement it was rejected because it didn’t show stock holding. It most certainly did if they’d bothered to look at the 2nd page. On 5th attempt, got accepted but now must wait up to 5 days for credit to register with cruise line! This is nothing but a scam to get people to give up on getting their deserved credit. I will be complaining to cruise line directly, since its impossible to talk to Stockperks.