The app is beautiful and streamlined. The only thing I would say needs MAJOR improvement is the ‘scan new debit/credit card feature’.Basically, whenever I try to add a new card, the app gives the option to take a pic of the card to scan its info and link the card to my accent. I had good lighting and clear lettering on my card and the app displayed the green-rectangle that is suppose to ‘trigger’ the ‘capture photo’ action however, this ‘trigger’ fails every time which means I have to enter the card info manually. This is obviously a bug and should be fixed given that the current implementation makes the customer waste time by having to enter their info manually after waiting for an unsuccessful ‘scan’.

As others have pointed out, and I agree also, it’s really not much point or value in using the app. Any savings are way too slow accumulated. And the ordering ahead? That’s pretty much a zero some game.. I mean, they are very efficient there. If I walk in and order and go through that process, it seems to be the same amount of time (and sometimes maybe a little bit faster than if I had ordered on the app). … and waited between walk-in customers and somebody there to help me get my premade app order AND to check out. So yeah, they’re fast and efficient, but it’s at the checkout is where things kind of get bogged down since they don’t seem to have enough people to keep somebody at the register and so I sometimes get left waiting while they work down the line of the walk-in’s first. Point is you either wait in line as a walk-in or you wait to check out - what seems to be about the same timeframe either way.

The app is awesome. So easy to use and laid out nicely. All of the extra features to help with special diets is great, alsoThe only improvement needed is there seems to be a disconnect between the app and the stores for extra dressings. When adding extra dressing on the app, the most you will get is 1 extra (for a total of 3) in store - even if you select 5. It doesn’t seem to print on the tag they get. This happens at all locations I go to and I go to many. Then, to get more I have to pay in-store and wait for them to get more. It’s a small thing, but other than that great app. With that fix I’d give it 5 stars.

I never review things ! But this has me frustrated to tears ! I’ve spent over an hour on this stinkin app trying to order dinner for a family of 5 to pick up on way home from gym . Well first of all I had to reset my password but it wouldn’t accept ANY password until I came up with something horribly insulting believe it or not .. haha . But that’s besides the point , it was a pain in the rear ! Then! The toggles to add dressings and proteins is a gosh darn night mare , you are adding several without even knowing it (up to 4) so when you go to check out and you have 4 orders of spicy chipotle chicken on your 10 year olds small salad , don’t even try to take it off at the end becausw their is NO editing ! And THaT is how they get you ! Because they know dang well you are so close to pulling your hair out by then , that you rather pay the $75 for 5 salads than to spend another wasted moment on this God for Saken app !