I ordered off the Bento app for the first time, and I can tell you I wasn’t disappointed. It said it would be done by 7:15pm but was done at 6:50, which is really fast considering I ordered 15-20 minutes before. Then the food came out perfect! Unlike other online orders places seem to mess up somehow, Bento just can’t mess up I’m loving it!🙏😁🍣

Today was not a good day to be/go to Bento. I had been craving a boba which they no longer had what I wanted so I convinced the coworkers to order from them. Most, if not, all of us placed our orders online for pickup. We went and the people behind the counter barely acknowledge you or give you a status on your order. Our orders were due to be completed between 12:45 and 1, needles to say, we ended up being there almost an hour and a half. Food was cold and mine was burnt which I have photos to prove. Not sure about my coworkers…but I will definitely be resisting the Bento’s urge should I have one again.

The app is very user friendly and the pictures of the menu items are so helpful when ordering. I use the rewards program and get freebies and discounts as long as I am signed in as a user.

Easy online ordering through the app, but the new layout makes it hard to find the rewards. When I went to checkout, it said I had a $5 reward that I could use 50 points for but I have no clue how many points I have altogether. I couldn’t find any tab for rewards.