This app is utterly pointless now. You need to fix whatever the hell is happening with the app preventing me from paying online. I shouldn’t have to drive 20 minutes to the business to pay. It’s ridiculous.

CubeSmart App SupportWhat’s going on with you app and phone They are dysfunctional and It’s annoying and frustrating !I downloaded the app and tried to register using my email and acct # then multiple times entered a password but continually got a message that the password didn’t meet criteria of min 8 characters include at least 1 number and no common words. I met the criteria after my first attempt was unsuccessful and I read the (!) but it never allowed me to register. I called the 24 hr help line and it answered to a menu of choices to direct my call which I chose #2 ( existing customer) it continually stated it didn’t recognize my entry and repeated the menu each time. I finally changed my choice to #4 (help with something else) and it said didn’t recognize my entry again ending by stating to call back at another time. That’s my explanation for calling it dysfunctional help. If my bill is going to be paid late as a result of this I expect the late fee to be waved.The only other option was to send an email no instant message help

Needs an Apple Watch app to open the gate!

It is 2022 and this app offers no user friendly/ convenient options. There’s no way to store your credit card information for future payments. They don’t accept other forms of payment ACH checking/savings that 99% of business accept for online bill payments. Every time I go to pay my bill, I have to put it off until I have time to go find my wallet and enter in the same long information every single month. It should not take me 20 minutes to pay the same bill every month. Because of their lacking features, they have racked up loads of late fees on me, $34 just this month and my bill is not even 7 days late. This will be my final month with this storage company. They know what they are doing with this ancient prehistoric app that needs serious updating.