DITO

Name: DITO
Rating: 3.4 (119 reviews)
Author: DITO TELECOMMUNITY CORPORATION

Everything DITO made digital

Free

119 Ratings
Age Rating

4+
Years
Category

Utilities
Developer

DITO TELECOMMUNITY CORPORATION
Language

EN
English
Size

145.2
MB

DITO APP is your one-stop full digital access to DITO Telecommunity. Manage your DITO Mobile and DITO 5G Home accounts whenever, wherever. JOIN US DITO!

Ratings & Reviews

3.4

out of 5

119 Ratings

Miserable app
10/08/2024
MarkedShark
Focused entirely on selling with little to no focus on supporting existing customers. Impossible to find tickets. Help agents require a 28 minute hold. You are constantly bombarded with useless popups trying to sell you something. The app just becomes a huge waste of time. You really need to hire decent user interface people to help you design your apps better
Miserable app
10/08/2024
MarkedShark

Focused entirely on selling with little to no focus on supporting existing customers. Impossible to find tickets. Help agents require a 28 minute hold. You are constantly bombarded with useless popups trying to sell you something. The app just becomes a huge waste of time. You really need to hire decent user interface people to help you design your apps better
Pitiful
12/03/2025
Zunan1
Zero customer service. If the boxes aren’t breaking down nonstop then when you try to actually put a load on your box. Don’t ever ever select auto renewal because it will prevent you from buying a load when you need it for your home Wi-Fi. I have fought and struggled to try to get someone to do anything about this. It claims that you can’t unsubscribe until you’re in the 48 hour then when you get to the 48 hour window, then it still doesn’t let you unsubscribe. Not been able to load my home Wi-Fi now for over 10 days. I have sent emails. I’m now loading tickets every time I get on with the bot it tells the same stupid thing that isn’t actually there. Then I want you to call 185 but you have to have your their SIM on your phone I’m from the USA and I don’t have their SIM on my phone. I have a US SIM on my phone and I have to keep it for my banking, etc. You should be customer service, regardless of whether you have theirs or not. Because I’m paying for service. I’m out of my mind. Frustrated with ditto. Absolutely one of the worst companies I’ve ever dealt with in my life. And I’ve dealt with many after 66 years on Earth.
Pitiful
12/03/2025
Zunan1

Zero customer service. If the boxes aren’t breaking down nonstop then when you try to actually put a load on your box. Don’t ever ever select auto renewal because it will prevent you from buying a load when you need it for your home Wi-Fi. I have fought and struggled to try to get someone to do anything about this. It claims that you can’t unsubscribe until you’re in the 48 hour then when you get to the 48 hour window, then it still doesn’t let you unsubscribe. Not been able to load my home Wi-Fi now for over 10 days. I have sent emails. I’m now loading tickets every time I get on with the bot it tells the same stupid thing that isn’t actually there. Then I want you to call 185 but you have to have your their SIM on your phone I’m from the USA and I don’t have their SIM on my phone. I have a US SIM on my phone and I have to keep it for my banking, etc. You should be customer service, regardless of whether you have theirs or not. Because I’m paying for service. I’m out of my mind. Frustrated with ditto. Absolutely one of the worst companies I’ve ever dealt with in my life. And I’ve dealt with many after 66 years on Earth.
Frustrating User Experience
12/21/2024
hak2liv
I recently downloaded this App and bought their Home Wifi and I'm disappointed with the experience. The app frequently crashes, making it nearly impossible to complete any tasks and their 5G is always rolling back to 4G. The user interface is not intuitive and feels cluttered, which adds to the frustration. Additionally, the app seems to consume a lot of battery life, even when running in the background and then intentionally roll back to 4G so that it consumes your allocated Data and you always reload again.While the concept of the app is great, these issues make it difficult to use effectively. And also on the negative side note, the customer support team was not all responsive and polite, but unfortunately, the technical problems overshadow any good aspects. I hope the developers address these issues in future updates. Until then, I can't recommend this app.
Frustrating User Experience
12/21/2024
hak2liv

I recently downloaded this App and bought their Home Wifi and I'm disappointed with the experience. The app frequently crashes, making it nearly impossible to complete any tasks and their 5G is always rolling back to 4G. The user interface is not intuitive and feels cluttered, which adds to the frustration. Additionally, the app seems to consume a lot of battery life, even when running in the background and then intentionally roll back to 4G so that it consumes your allocated Data and you always reload again.While the concept of the app is great, these issues make it difficult to use effectively. And also on the negative side note, the customer support team was not all responsive and polite, but unfortunately, the technical problems overshadow any good aspects. I hope the developers address these issues in future updates. Until then, I can't recommend this app.
Need improvement
Feb 2
Shadi2024
The app is not showing how many device attached to the modem (router), you can’t control (using the app) which device to be connected or disconnected, the app can’t show the signal strength (to identify best location for the router), there is no option to activate the passkey (fingerprint or facial recognition)
Need improvement
Feb 2
Shadi2024

The app is not showing how many device attached to the modem (router), you can’t control (using the app) which device to be connected or disconnected, the app can’t show the signal strength (to identify best location for the router), there is no option to activate the passkey (fingerprint or facial recognition)

Exciting news! This update introduces new ways to make the most of your DITO App experience: • Enroll your debit or credit card in an Auto Debit Arrangement - never worry about missing your monthly postpaid bill! • Unlock additional data rewards by meeting the monthly spend requirement on app subscription products. • General performance improvements and bug fixes. Get the latest version of the DITO App now!

Version 2.12.04 Aug 5

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: DITO TELECOMMUNITY CORPORATION
Size: 145.2 MB
Category: Utilities
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPad
Requires iPadOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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DITO

Ratings & Reviews

Miserable app

Pitiful

Frustrating User Experience

Need improvement

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

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