HTX Trash and Recycling 4+

App is great

App is great not sure what is going on with City of Houston and their waste pick-up troubles. I’m guessing they are a victim of the great resign, don’t want to work, can’t find workers Covid troubles, but this app makes it easier to know why our cans have been left there for another week in a row, or why our side street was forgotten and all others were picked up, so I’m grateful for the app.

Never Finds My Address

It doesn’t matter how I input my address, this app has yet to find it. I tried to select one of the suggested addresses that comes up as you’re typing, and I get an error that it can’t be found. It doesn’t populate the suggested address in the search when selected, so I manually type in the suggested address and get the same error.

What happened to the Roll Out app? It worked.

I had the same issue with the website online - please tell me how to input my own address for this to work (the post office seems to know it in the same format I use…). Otherwise, where can I find a calendar/schedule online that doesn’t require an address to be input to get this information.

Developer Response ,

Hello! Please send your full address, including house number, street name, and the name of the city in which you live at support@recollect.net and we will be happy to assist you. - Naina @ ReCollect Systems Inc.

Helpful reminders

I just started using this app this month. It is very helpful to know when service is delayed and when to expect pickup. Previously, I marked my calendar and I would return my container(s) to the backyard and miss a delayed service. Now I get timely reminders and status updates.