Breathe easy with Alen Air! Control your purifier, set schedules, get air quality alerts, and buy Alen products — all from your phone. Utopiair is just a tap away!
Take control of your environment and make the invisible, visible! The Alen Air app gives you the power to see, control, and analyze your air quality, all in one place, wherever you are. Have you ever wanted to "know it's working"? Now you can!
Wirelessly control your entire environment, connect to multiple Alen purifiers or Alen Air Quality Monitors right from your phone!
Harness the power of Alen's advanced sensor technology, vivid color rings, and proactive notifications. This app update includes features such as:
Easily add your Alen BreatheSmart 25i, 35i, 45i, 75i purifiers, and Alen Air Quality Monitor (AQM) into the Alen Air app via Wi-Fi or Bluetooth.
The new first-time user experience is designed to get customers up and running in minutes, with a guided, low-friction setup that focuses only on what’s essential. Account creation is simple and clearly explained, requiring minimal information and setting expectations upfront about how data is used. Biometric authentication via Face ID or Touch ID, or authentication using your passcode, provides an optional additional layer of security!
Once signed in, users can quickly connect their purifier, view air quality at a glance, and control core features without digging through settings. Privacy controls are introduced early and transparently, easy choices that put users in control from the start making clean air immediately accessible.
Creating a new location has never been easier. Simply provide your city or zip code and Alen Air automatically selects the closest outdoor air quality monitor to your locality giving you a good idea about outdoor air quality so you can compare it against your indoor air quality.
Easily pair your Alen purifier or AQM with the new device onboarding process. Your Wi-Fi network can be automatically detected or, for enhanced security, manually enter your Wi-Fi name and password. Pairing happens through a Bluetooth connection for a fast, no hassle experience making it easy to control your Utopiar.
Alen’s filters have a fresh new look: Pure is now Essential, Fresh is now Advanced, and Odor is now Ultimate. It’s the same filtration you know, now with names that make it easier to choose the right filter for your needs.
Set custom schedules that make sense for your personal life or business, on a single or multiple purifiers. Organizations with many purifiers can achieve efficiencies by setting multiple schedules to reduce day-to-day manual operations.
View your indoor and outdoor air quality, both current and historical, with easy-to-read graphs. Download historical data for custom analysis!
Receive Notifications if your Air Quality reaches a level requiring your attention, like prolonged periods of poor air quality.
Keep your purifiers operating at optimum levels by enabling automatic firmware updates and receiving notifications for when your filter is close to needing replacement, as well as ordering the correct filters by leveraging the app's ability to recognize your purifier model.
Remotely control a single purifier or take the same actions across many purifiers at the same time.
Purchase the full range of Alen products through the Alen Air app’s simple and secure checkout flow. Buy individual filters and setup filter subscriptions, as well as buy Alen purifiers, air quality monitors, designer panels, and more.
Own a lot of Alen units at one or multiple locations? Quickly identify where to focus attention with the highest priority information via the dashboard and organize/manage thousands of purifiers across multiple locations.
I love my Alen filters and their customer service is top notch. The app is just OK though. Forces you to have to enter your login credentials frequently. No option to at least save them with Face ID or fingerprint. You have to type the entire credentials in when this happens. Why do we need fort-Knox security protocols to adjust settings on air filters?? Please fix this necessary and annoying issue.The indoor humidity and temperature readings are blank. This is identical for all four of my filters which include two different models and are located in two different buildings. The screenshots on the App Store clearly depict a screen showing the indoor temperature and humidity. On all four of my units these values simply show as “- -“It would be great if the app team could get on-par with the product team and customer service team.
App goes to home page then shuts. Never opens
Ss234-)
I am adding to my review. Originally, about 3years ago I easily connected my devices. A bit over a year ago I left the below review. After maybe 40 brain numbing tries I finally got my 2nd 45i to connect to the app. Ridiculous. Recently both of our devices became disconnected. Once again the app WILL NOT PAIR. The air purifiers are great but this has to be the worst app on the planet. If you can not connect your devices what’s the point. Once again I’ve tried to reconnect each device over a dozen times. After a 10 minute process it fails EVERY TIME. I have plenty of other devices and apps that require the same parameters and they connect and work. Don’t bother with the app when you can’t connect. I am not the only customer who has this problem. It would be nice if Alen would fix the problem. last upgrade 2.0.1 I can no longer get into my app. It opens to the Alen page and then closes. I have tried everything short of uninstalling and reinstalling the app. If I must reinstall the app I can not connect my 45i anymore because that pairing process will not work with my split 2.4/5 g Wi-Fi. So, I will lose connection to my purifier. Since Alen does not provide connection with this type of Wi-Fi the app will no longer serve a purpose. Really unfortunate. So, it would be nice if I could get the app to open without having to reinstall.
Developer Response
That doesn't seem right. Can you please reach out to our Customer Experience team at support@alen.com? They will put you in contact with the Product Manager of the app and he'll be able to escalate this to the proper parties.Additionally, if you uninstall and reinstall the app you will not have to go through the pairing process again since your data is stored in the cloud.
Disappointing App
DRM 87654383557
I was hoping for a more useful app. It is not so much. An air purifier is basically a multispeed fan pulling air through a filter. So I would expect the app to display the current fan speed and allow me to change it. You can do neither with the app … it gives you no indication of the current speed or allow me to modify it. You need to walk to the machine.The app does allow me to turn ON/OFF the ionizer (sometimes). For some reason the ability to change the ionizer settings disappears from the menu. Then you need to walk to the machine. Maybe the next time I use the app the ionizer setting has reappeared. It seems to be a bugThe app does display basic Air Quality info (I have a 75i vers 2). If you click the “i” it displays this message: “We provide more detail on device detail screen about PM 2.5concentration”. So again, for this information you need to walk to the machine. I am sorry to say this, but why can’t the info be displayed in the app? It is crazy/lazy or incompetent …As other reviews point out the app requires precise location to make the initial wifi connection. I see a reply from Alen saying this is untrue … but their statement is completely false. In the initial app settings you can turn precise location off .. but then later when connecting to wifi, a popup screen occurs that explains precise location is REQUIRED. I found no way around this, Alen obviously does not know what their app is doing.The Alen app is what I would expect from a $75 purifier … not one that costs $900
Fully functional and fairly simple to use
Jaina2
I’ve been using the Alen app with my 45i purifier for the last few years and have had very few issues overall. The app isn’t terribly intuitive and I had to spend some time teaching my mom how to use it for her Alen air cleaner, as the main Home Screen has no clear way to access the controls for the cleaner. Once you find it, managing the controls is pretty straightforward and communicates well with the cleaner. The app does log you out every once in awhile and forces you to log back in, which can be frustrating. It does notify me when my air cleaner is detecting high levels of pollution, but tends to run on a 30-60 minute delay after the fact. It serves its purpose to control the air cleaners remotely but many features still need work.
This version of Alen Air features Credentials Memory with Face ID, Touch ID, or Passcode for easy log in, automatic firmware updates, improved troubleshooting for devices in a disconnected status, and adjusted temperature and humidity notification thresholds.
As we build towards a more advanced app experience, inclusive of a single air quality indicator based on all sensors, a comprehensive view of your entire environment, and personalized insights and rewards, as of this update, airID capabilities have been removed.
Version 3.8.0
The developer, Alen Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
