If a managed iPad is missing its site, access code, or device serial, it now shows “Setup incomplete. Please contact your IT team.” instead of the network error.

Improved the iPad registration screen with a centered and more readable layout. The iPhone layout remains unchanged. Fixed an issue where the microphone could remain muted after tapping Unmute during a VRI call. Added a network check for managed kiosks to identify call server or media relay connectivity issues before a call. Kiosks now show a clear message when the network is blocking video calls and report the site, time, and failure reason to help with troubleshooting.

- If your organization sets up Tive through its device-management system, your tablet now signs itself in and stays on the call screen, ready for the next call. - If a tablet has been suspended or replaced, it can't start a new call, and it tells you why. - Clearer messages when a device is suspended, when access is no longer valid, or when you've lost your connection. - We now ask for your location only when you place a relay, interpreter or 911 call. - A cleaner call screen on smaller phones. - Nothing changes if your phone or tablet isn't managed by an organization.

Your call, not our chrome Call controls stay clear of the signing space and hide on their own after a few seconds. Tap anywhere on the video to bring them back. End Call is always in the same place, with a bigger target. Picture-in-picture that behaves Your self-view opens full screen, then tucks into a corner. Tap to resize. It no longer stretches out of shape in landscape. A dialpad you can actually read Larger type, bolder keys, better camera preview, and centered on every screen — including iPad, in both portrait and landscape. Account switching that switches Change accounts and you get that account — the right name, the right number, the right home screen. No leftovers from the last one. Mute that makes sense VRS calls start muted and remember how you like it. VRI always starts unmuted, every time, because VRI needs your audio to work. Contacts Import finishes instead of spinning. Multiple emails, notes, and international numbers. Export to CSV or vCard. Delete All Contacts when you need to start over. Also Connect or disconnect Google and Apple sign-in from your account settings. Change Password now tells you whether it worked. And we ask you to rate a call after your first one, then only occasionally — not every time.

Your call, not our chrome Call controls stay clear of the signing space and hide on their own after a few seconds. Tap anywhere on the video to bring them back. End Call is always in the same place, with a bigger target. Picture-in-picture that behaves Your self-view opens full screen, then tucks into a corner. Tap to resize. It no longer stretches out of shape in landscape. A dialpad you can actually read Larger type, bolder keys, better camera preview, and centered on every screen — including iPad, in both portrait and landscape. Account switching that switches Change accounts and you get that account — the right name, the right number, the right home screen. No leftovers from the last one. Mute that makes sense VRS calls start muted and remember how you like it. VRI always starts unmuted, every time, because VRI needs your audio to work. Contacts Import finishes instead of spinning. Multiple emails, notes, and international numbers. Export to CSV or vCard. Delete All Contacts when you need to start over. Also Connect or disconnect Google and Apple sign-in from your account settings. Change Password now tells you whether it worked. And we ask you to rate a call after your first one, then only occasionally — not every time.

This release improves the home dialpad for legibility and spacing (including iPad), fixes wrong phone number and stale account context after profile switch, adds FaceTime-style PiP enlarge/shrink with tap to toggle, refines in-call controls with a shorter auto-hide and safer two-step hangup, and keeps VRS mute preferences from being overwritten by VRI calls.

This release makes fixes the VRI button being randomly disabled for some accounts, updated the button to guide users in case button is disabled, fixed related minutes, address, and SIP issues across App and web, updated firebase error for authentication.

This release makes contacts easier to manage, with more reliable device contact import, CSV import and export, and contact photos that update right away. You can now update your email from account settings, including Google-only accounts, and address settings match the web form and save more reliably. Deleting your account now requires password confirmation, with a clearer error if the password is wrong. This update includes stability improvements and bug fixes across iOS and Android.

- Fixed an issue where Save could fail or stay disabled when updating your 911 address - Fixed signup flow so finishing profile setup no longer repeatedly reopens phone verification and VRS registration - Bad address fix for E911 registration - Reset password fix - Added skip iOS button on phone verification

• Fixed ID-document scanning during VRS registration • Improved reliability of the registration flow • Performance and stability improvements

• Fixed ID-document scanning during VRS registration • Fixed dialpad button behavior during calls • Stability and accessibility improvements

Stay signed in — fixed an issue where restarting your device could unexpectedly log you out or show an error screen. You'll stay connected.

Rotate freely! Video calls now keep playing when you turn your phone — landscape or portrait, your call keeps flowing. Also in this update: • VRI calls now always start with your sound and microphone on, so you and your interpreter connect instantly — your saved mute preferences still apply to every other call • Call controls tuck away during your call and come back with a tap • Cleaner, more consistent video interpreter screens • Faster, more stable video calling under the hood — with lots of crash fixes

• Requesting VRI is now clearer and more consistent across the app • Smoother camera preview when switching between the dialpad and your contacts • Behind-the-scenes video calling improvements

This release introduces a refreshed Tive calling experience focused on faster VRS access, simpler onboarding, and a cleaner dialpad-first Home screen. We’ve improved VRS registration, Contacts, History, call settings, phone formatting, notifications, and overall call-screen behavior. This update also includes stability improvements, visual refinements, and bug fixes across iOS and Android.

- Enhanced video call quality through codec optimization

Resolved an issue causing VRI minutes to display incorrectly. Minutes now sync properly with your account.

We’ve made updates to create a clearer, more intuitive calling experience: - Connect is now Home - Approved VRS users now land directly on the dialpad - Improved registration and post-registration flow - Easier access to VRI from the dialpad - General fixes and usability improvements

Thank you for using our app! We're continually working to enhance your experience and ensure a smooth operation. Bug Fixes & Improvements - Allow users to send messages when reporting content - Fix missing badge for chat invites - Fix large sign name uploads

Thank you for using our app! We're continually working to enhance your experience and ensure a smooth operation. Bug Fixes & Improvements - Fix Payment sheet not displaying when trying to add minutes

Thank you for using our app! We're continually working to enhance your experience and ensure a smooth operation. Bug Fixes & Improvements - iPad 26 Support Fixes

Thank you for using our app! We're continually working to enhance your experience and ensure a smooth operation. Bug Fixes & Improvements - VRS Fair Usage - iOS 26 Icon Support - Camera Preview fix on VRS dialpad

Thank you for using our app! We're continually working to enhance your experience and ensure a smooth operation. Bug Fixes & Improvements - Multi call management fixes - Address information is available to be created and modified for emergencies - Youtube link previews

Thank you for using our app! We're continually working to enhance your experience and ensure a smooth operation. Bug Fixes & Improvements - Phone number verification fixes - Incoming call crashing app

Thank you for using our app! We're continually working to enhance your experience and ensure a smooth operation. Bug Fixes & Improvements - Phone number verification fixes - Video freezing fixes