Z5 Mobile

Name: Z5 Mobile
Rating: 3.6 (128 reviews)
Author: CSDVRS, LLC

ZVRS on the go!

Free

128 Ratings
Ages

4+
Years
Category

Social Networking
Developer

CSDVRS, LLC
Language

EN
+ 1 More
Size

59.9
MB

Z5 Mobile – The best video call experience, wherever life takes you. With Z5 Mobile, the industry’s premier VRS (Video Relay Service) app, deaf and hard-of-hearing individuals can make and receive videophone calls anywhere using Wi-Fi or a cellular data connection. And now we’ve completely redesigned this app to bring you the top features and experience in the industry. Recent updates now include text chat, the ability to share a follow-up number with an interpreter straight from your contact list, and even the power to block unwanted callers. Our users love our intuitive user interface with a choice of two themes and the sort your contact list by first or last name. You’ll also enjoy the ability to quickly review, record or delete your Video Mail greeting from your phone. Even when you're not using the app, you can now receive full-screen notifications at the moment a call is incoming. Z5 Mobile still has all the great features users have come to expect including Number Lookup, powered by Google Maps, to help you find phone numbers and conduct map searches without having to leave the app. No matter where you go, there’s no better way to keep in touch! Download/upgrade Z5 Mobile today and tell us what you think.

Ratings & Reviews

3.6

out of 5

128 Ratings

Bug
03/29/2022

dizzy996
I typed In a number to call, it seems to me that the “call” button to dial does not work. It’s also taking long to load call history, I double check to see if my app needed an update…there isn’t any, this app has multiple flaws and is obstructive to my accessibility.
Bug
03/29/2022

dizzy996

I typed In a number to call, it seems to me that the “call” button to dial does not work. It’s also taking long to load call history, I double check to see if my app needed an update…there isn’t any, this app has multiple flaws and is obstructive to my accessibility.
ZVRS IS TOXIC, STAY AWAY!
06/22/2023

NightBreeze88
I remember why I left ZVRS and their misbehavior jogged my memory. My account manager wasted my time waiting while she was checking on the status of what I returned to ZVRS then she came saying she was ‘swamping other things’ and willing to check on the other day. She asked me to call her, but whenwe called me, she said I will call you back. Seriously?! Everytime I contact my account manager, she's always giving me excuses so that person doesn't have to help me. That is not okay to tell me that at the last minute. I tried to call the customer service, this is the reason why I remember I resigned from it years ago. They wasted more of my time while the call was on the ringing screen for more than one hour testing my patience. I believe they are ignoring incoming calls. Very poor video quality. NOT OKAY!!!! This is why Sorenson is way better than ZVRS. They will cut off your internet when you make a call while you're using a video app to watch a movie, they denied the truth and blame my internet provider. When I was making a call, my movie stopped playing. When I closed the ZVRS app, my movie started working again. Those lying jerks! They will aggravate and pick on you to transfer your Sorenson number with ZVRS instead of providing a new one. Stay away from ZVRS, BEWARE!
ZVRS IS TOXIC, STAY AWAY!
06/22/2023

NightBreeze88

I remember why I left ZVRS and their misbehavior jogged my memory. My account manager wasted my time waiting while she was checking on the status of what I returned to ZVRS then she came saying she was ‘swamping other things’ and willing to check on the other day. She asked me to call her, but whenwe called me, she said I will call you back. Seriously?! Everytime I contact my account manager, she's always giving me excuses so that person doesn't have to help me. That is not okay to tell me that at the last minute. I tried to call the customer service, this is the reason why I remember I resigned from it years ago. They wasted more of my time while the call was on the ringing screen for more than one hour testing my patience. I believe they are ignoring incoming calls. Very poor video quality. NOT OKAY!!!! This is why Sorenson is way better than ZVRS. They will cut off your internet when you make a call while you're using a video app to watch a movie, they denied the truth and blame my internet provider. When I was making a call, my movie stopped playing. When I closed the ZVRS app, my movie started working again. Those lying jerks! They will aggravate and pick on you to transfer your Sorenson number with ZVRS instead of providing a new one. Stay away from ZVRS, BEWARE!
Still disappointed
08/01/2018

DontTouchMyCoffee
Here’s my problem. You guys have updated this, and while it looks great, there STILL is not a flash alert built into the app. I feel that this is not fully accessible for deaf people, because there’s no visual flash alert. Not everyone holds their phone all day to feel the vibrate alert. When I called ZVRS to complain about this, I was told to check the settings in my phone, blah blah blah. Then I was told to take my phone to the store to have it looked at. That was an insult. ZVRS should have the common sense to include a flash alert IN THE APP. With this being said, I’m staying with Sorenson, because they have myRumble, which gives me the option to CHOOSE my flasher and vibrate. The choose to be fully accessible to their customers.
Still disappointed
08/01/2018

DontTouchMyCoffee

Here’s my problem. You guys have updated this, and while it looks great, there STILL is not a flash alert built into the app. I feel that this is not fully accessible for deaf people, because there’s no visual flash alert. Not everyone holds their phone all day to feel the vibrate alert. When I called ZVRS to complain about this, I was told to check the settings in my phone, blah blah blah. Then I was told to take my phone to the store to have it looked at. That was an insult. ZVRS should have the common sense to include a flash alert IN THE APP. With this being said, I’m staying with Sorenson, because they have myRumble, which gives me the option to CHOOSE my flasher and vibrate. The choose to be fully accessible to their customers.
Good but horrible connections
08/08/2019

FoxZia38
I had this app for about a month and had no problems but issues appeared just a few days ago. My iPad and iPhone had NO WiFi connections at work. At first, I thought it was the modem at work but when I made a call through my iPhone (using data connection), I immediately saw LTE icon switched to Z5 icon. When I was done with the call, the Z5 icon changed to WiFi icon and then back to LTE icon. I tested my iPad by uninstalling the Z5 app and PAH! My iPad’s WiFi works!! I shouldn’t have ported from Sorenson to Z5. 😑 But the ZVRS interpreters were way better than Sorenson. 😐 Please fix or I’ll port back to Sorenson!!
Good but horrible connections
08/08/2019

FoxZia38

I had this app for about a month and had no problems but issues appeared just a few days ago. My iPad and iPhone had NO WiFi connections at work. At first, I thought it was the modem at work but when I made a call through my iPhone (using data connection), I immediately saw LTE icon switched to Z5 icon. When I was done with the call, the Z5 icon changed to WiFi icon and then back to LTE icon. I tested my iPad by uninstalling the Z5 app and PAH! My iPad’s WiFi works!! I shouldn’t have ported from Sorenson to Z5. 😑 But the ZVRS interpreters were way better than Sorenson. 😐 Please fix or I’ll port back to Sorenson!!

Bug fixes.

Version 14.9.1

Mar 13

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

License Agreement

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