The app itself is awesome, however, when I add all three of my cats to the app and then go back to check the toilet tracking, only one picture of my cat shows up, the others show up as a question mark. I made sure to add all three cats and link all three to the litter box. I already checked the app for an update, restarted the litter box, and restarted the app and nothing seems to work. A little help?

This app is a game-changer for pet owners! It seamlessly connects with my smart pet feeder/camera giving me real-time updates and control right from my phone. The interface is intuitive, and I love how I can monitor my pet’s activity, schedule feedings, and even get health alerts—all in one place.The best part? The AI-powered features,meow detection and behavior tracking, help me understand my furry friend better. Plus, the customer support team is incredibly responsive.If you’re looking for a reliable, smart way to care for your pet, this app is worth every star! Highly recommend!

I saw complaints about the app and the WiFi connection before purchasing the litter box and decided to do so anyway. It’s been about a week and I haven’t had any trouble with the app or WiFi connection to the box-everything has worked perfectly. I haven’t been obsessively checking the app to monitor cats’ transition to new box and it has always updated properly. Good news is, even if app/wifi is bad, box still functions fully although some features may be less customizable.

This feeder is fantastic and so is the customer service. Purchased the feeder almost a year ago. I had a few issues and they were resolved promptly by customer service via text. I love that you can view your fur baby when not at home and see the food bowl to see if they are eating, when my cat hears come and eat he runs. The app is very user friendly and if you have a problem you can contact customer service through the app. Would recommend this feeder!