SNCB Assist
Travel
Only for iPhone
Free · Designed for iPhone
iPhone
Assistance with travelling by train conveniently on your phone
With the SNCB ASSIST app, travellers with limited mobility can plan their own trip, request targeted assistance, monitor their trip in real time and contact the SNCB contact center in an easy way.
SNCB ASSIST is a new channel through which you can request assistance during your train journey for yourself or for others.
You can request travel assistance up to 30 days in the future.
Unlike the existing channels, the app offers the option of putting together your own journey using a custom route planner.
You can monitor the status of your request for assistance in the app at any time.
During your journey, in addition to the realtime travel times, you can also see whether an assistance agent has been assigned and is already on his way to you.We will provide you with an update on every step of your journey and you can share all of this information with a trusted contact person.For people who are frequently travelling on the same route, there is the convenient option to make a request for multiple dates at once or to make a new request based on a trip that was made in the past.
You need a (free) My SNCB account to use the app. If you do not yet have a MySNCB account, you can create one from within the app.
Ratings & Reviews
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Bug fixes and improvements
Find nearest station with assistance
The developer, NMBS / SNCB, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- NMBS / SNCB
- Size
- 26.6 MB
- Category
- Travel
- Compatibility
Requires iOS 14.0 or later.
- iPhone
Requires iOS 14.0 or later. - iPod touch
Requires iOS 14.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 3 more
- English, Dutch, French, German
- Age Rating
13+
- 13+
- Copyright
- © SNCB/NMBS