Effecto Symptom & Mood Tracker 4+

The app is okay, but it’s impossible to get a hold of support. I’ve tried 5 times in the the last 3 weeks. After using the app daily to try to gain insights on my symptoms, most insights failed because of insufficient data - which makes sense - the app fails to control for variables making it a poor gauge of determining the causes (or effects) of anything with any level of certainty. After this hopeful and diligent 3 months trying to get something meaningful out of the experience other than another thing on my to-do list, I’ve been unable to login to my account or access my data, with no warning at all that my subscription was about to end or a heads up I needed to continue. I will not resubscribe without hearing back from customer support whether or not my previous data has been lost forever so I continue to be left in the dark. Okay app, terrible experience.

We're terribly sorry to hear that, and apologize for the inconvenience! It could be the case that the emails went to the spam folder. We would be extremely grateful if you sent us an email at hello@effecto.app so we can fix this issue.

I heard about this app on Reddit, and decided to try it out because I’m newly retired and struggling to develop new and healthy routines with my big life change. I wanted to figure out the key drivers of my mood and energy levels and build those healthy actions into my daily routine.

The app is intuitive so I was able to get up and running very quickly, and the controls are responsive (although the “factors” take a second or two to record my input.) I give this 5 stars because: 1) just the act of entering data 1-2 times a day, maybe 2 minutes total, is making me more mindful and conscious of my actions and how they impact my moods; 2) with only 10 days of data I’ve already learned that meditation improved my mood substantially which has strengthened that habit in me; 3) the personal on-boarding call - with a real person! - gave me a chance to ask questions and use the app more effectively; 4) the app is completely customizable (the Reddit poster that got me interested in Effecto tracked their moods against weather conditions!) and 5) Effecto is fun, easy, and visually pleasing to use.

I think Aristotle said something like, “Self-knowledge is the beginning of all wisdom.” Effecto is amazing at helping me learn more about myself and thus improve myself. Anyone interested in learning more about what makes them tick will love this app.

Thank you so much for your amazing feedback, Cassie! It's wonderful to hear that you've been enjoying Effecto, and have managed to successfully improve both your mental and physical well-being. It brings a smile to our face to hear people improving their lives with our app. If there is anything we can do for you, don't hesitate to contact us at hello@effecto.app. Have a wonderful day!

I wish you could put zero or negative stars. The moment I downloaded the app I realized I had made a mistake everything was an add on, it felt like some sort of bad task manager. Of course I tried to cancel immediately but couldn’t manage and my ADHD kicked in and of course I forgot. That’s until today where I had this PayPal payment from something called “medical score” (if you didn’t think it was a scam before, this super misleading name with the term medical in it should hopefully convince you to stay away).
I couldn’t remember exactly how I had subscribed (yes i did it in the middle of the night when I couldn’t sleep and was watching my phone) but once I figured out that it was actually Effecto, I was surprised to see the payment was on PayPal and not on the App Store like my other subscriptions. I tried to find a way to unsubscribe online but couldn’t. The Only thing you will find in their FAQ is to go to to the iTunes account settings to turn off auto renew. But since it’s not a subscription it’s actually not true.
So eventually I went to PayPal, realized it was a preapproved payment there. So if you scroll down when you are on the charge to “report a problem” you can actually then click on “manage automatic payments” and cancel it. I’m so annoyed at myself that they were able to charge me a second time before i figured it out. As other people say, this app preys on people that have difficulty focusing. Don’t download.

Hello,


Thank you for your review. Our customers satisfaction is a priority to us and feedback such as yours, helps us improve our App. We have made sure it reaches our product team to work towards improvements.


Since we don't have a way to reach out to you directly, would you please be so kind and reach out to our customer support specialists at hello@effecto.app?


Best regards,

Effecto Team