San Rafael - Request Service
Utilities
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
The City of San Rafael’s Request Service app allows you to report issues throughout the City from the convenience of your mobile device. Select the category of the service request, identify the location, upload a photo if you have one, and enter in the description. Our team will review the request and follow up to address any issues that need to be resolved. The mobile app can be used to report potholes, illegal dumping, graffiti, broken parking meters, issues at parks, and more. Please keep in mind that this system is monitored Monday through Friday 8:30 am to 5:00 pm. For issues that need immediate resolution but are not an emergency, please call (415) 485-3000.
Ratings & Reviews
- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.
The developer, City of San Rafael, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- City of San Rafael
- Size
- 153.6 MB
- Category
- Utilities
- Compatibility
Requires iOS 17.6 or later.
- iPhone
Requires iOS 17.6 or later. - Mac
Requires macOS 14.6 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.3 or later.
- iPhone
- Languages
English and 13 more
- English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese
- Age Rating
13+
- 13+
- Infrequent
Alcohol, Tobacco, Drug Use or References
Contains
Messaging and Chat
User-Generated Content
- Copyright
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