mopla

Name: mopla
Rating: 2.4 (12 reviews)
Author: MoPla Solutions GmbH

Travel

Free

12 Ratings
Age Rating

4+
Years
Category

Travel
Developer

MoPla Solutions GmbH
Language

DE
German
Size

45.6
MB

mopla bewegt HOLEN SIE SICH IHR FAIRES DEUTSCHLANDTICKET Einfach. Fair. Flexibel. Das Deutschlandticket ohne langfristige Verträge und Kündigungsklauseln. Unsere praktische Pausetaste (Kündigung mit Wiedereinstieg) lässt Ihr Abo bis zum 10. eines laufenden Monats zum Monatsende mit einem Klick ruhen. So zahlen Sie nur, was Sie wirklich brauchen. DAS FLEXIBLE JOBTICKET Genießen Sie alle Vorteile des mopla Deutschlandtickets auch als Jobticket. Einfach den Account mit dem Arbeitgeber verknüpfen und Ihr Rabatt wird automatisch angewandt. ENTSPANNTER TICKETKAUF OHNE SCHUFA Bezahlen Sie Ihr Deutschlandticket schnell und sicher per Kreditkarte, PayPal, Klarna, Revolut Pay oder SEPA-Lastschriftverfahren (Authentifizierung mit Truelayer): Einfach Zahlungsdaten eingeben und der Betrag wird automatisch abgebucht. Wir sind der festen Überzeugung, dass der ÖPNV für alle zugänglich bleiben muss. Daher können Sie das Deutschlandticket bei uns ganz ohne Schufa-Auskunft kaufen. TICKETS FLEXIBEL VERWALTEN Buchen oder stornieren Sie Ihre Tickets, verwalten und kündigen Sie Ihre Abos mit Wiedereinstieg (Pausierung): Mit der mopla App haben Sie Ihre Daten immer im Blick und alles im Griff. MOPLA MYWAY mopla myway ist unsere Bezeichnung für Mietwagen mit Fahrer. Sie haben das Fahrzeug für sich allein und kommen ganz entspannt von A nach B. Das Ganze zum Festpreis! RUFBUS UND ANRUFBUS Entdecken Sie flexible Mobilität mit unseren automatisierten Rufbussen. Buchen Sie Ihre Fahrt und genießen Sie individuellen ÖPNV – je nach Region mit oder ohne Haltestellenbindung. Freiheit und Anpassungsfähigkeit für Ihre persönlichen Bedürfnisse. ÜBER MOPLA Ob Zentrum, vor Ort, oder auf dem Land: mopla definiert den öffentlichen Nahverkehr neu. Mit intelligenter Technologie und starken Partnern setzen wir uns dafür ein, dass ländliche Räume lebenswert bleiben.

Ratings & Reviews

2.4

out of 5

12 Ratings

Monstrous bureaucracy
12/29/2025
Darejan.n
This company shows no regard for its customers and no sense of proportionality or humanity.I have dealt with many subscription services throughout my life, and I have never encountered such rigid, punitive, and unnecessarily stressful bureaucracy.I left Germany at the end of November and therefore did not and could not use the Deutschlandticket in December. I contacted mopla immediately, provided a clear explanation, and even attached proof that I had left the country. Despite this, I was told that because I missed the cancellation deadline by a single day, I must still pay for a service that was never used.Many companies show basic fairness in such situations — especially when:•the service was not used,•the customer acted in good faith,•and proof was provided.Mopla chose the opposite approach: zero flexibility, zero goodwill, and threatening language about legal action over a small amount, despite the circumstances being fully explained.Rules exist, yes — but customer service is about judgment, not blind enforcement.Mopla’s handling of this situation felt draconian, disproportionate, and deeply unempathetic.If you value humane treatment and reasonable problem-solving, be aware that mopla offers neither.

Developer Response
We understand how upsetting this feels. Leaving the country and then facing payment requests is stressful.For the Deutschlandticket, the cancellation deadline is legally fixed. If it’s missed, the month runs automatically — even if the ticket isn’t used. That’s the framework we have to operate in, and the follow-up messages are automated, not meant as threats.If you haven’t already, please reach out to info@mopla.solutions with your details. We’ll review your case carefully and explain the situation transparently.
Monstrous bureaucracy
12/29/2025
Darejan.n

This company shows no regard for its customers and no sense of proportionality or humanity.I have dealt with many subscription services throughout my life, and I have never encountered such rigid, punitive, and unnecessarily stressful bureaucracy.I left Germany at the end of November and therefore did not and could not use the Deutschlandticket in December. I contacted mopla immediately, provided a clear explanation, and even attached proof that I had left the country. Despite this, I was told that because I missed the cancellation deadline by a single day, I must still pay for a service that was never used.Many companies show basic fairness in such situations — especially when:•the service was not used,•the customer acted in good faith,•and proof was provided.Mopla chose the opposite approach: zero flexibility, zero goodwill, and threatening language about legal action over a small amount, despite the circumstances being fully explained.Rules exist, yes — but customer service is about judgment, not blind enforcement.Mopla’s handling of this situation felt draconian, disproportionate, and deeply unempathetic.If you value humane treatment and reasonable problem-solving, be aware that mopla offers neither.
Developer Response 12/31/2025
We understand how upsetting this feels. Leaving the country and then facing payment requests is stressful.For the Deutschlandticket, the cancellation deadline is legally fixed. If it’s missed, the month runs automatically — even if the ticket isn’t used. That’s the framework we have to operate in, and the follow-up messages are automated, not meant as threats.If you haven’t already, please reach out to info@mopla.solutions with your details. We’ll review your case carefully and explain the situation transparently.
Not good
Jan 24
lishalin
Use DB navigator if you want to buy a deutschland ticket or any other app. This app will charge you after you cancel your subscription and there’s other ways to purchase that ticket. They also have a redit page with a lot of other issues customers have. I wish I knew before I used them. *UPDATE* don’t be fooled, this company reply does not mean they are for “helping customers”. Their program cancels the membership the second to last day of the month and you do not pay for a whole month. Will never work with them again and will never suggest them to others.

Developer Response
We understand your frustration.If a cancellation doesn’t reach the system correctly, the subscription can continue automatically — that’s not personal. You shouldn’t be charged after a valid cancellation.If you want, contact info@mopla.solutions so we can check your case and clarify what happened.
Not good
Jan 24
lishalin

Use DB navigator if you want to buy a deutschland ticket or any other app. This app will charge you after you cancel your subscription and there’s other ways to purchase that ticket. They also have a redit page with a lot of other issues customers have. I wish I knew before I used them. *UPDATE* don’t be fooled, this company reply does not mean they are for “helping customers”. Their program cancels the membership the second to last day of the month and you do not pay for a whole month. Will never work with them again and will never suggest them to others.
Developer Response 12/30/2025
We understand your frustration.If a cancellation doesn’t reach the system correctly, the subscription can continue automatically — that’s not personal. You shouldn’t be charged after a valid cancellation.If you want, contact info@mopla.solutions so we can check your case and clarify what happened.
Avoid
Apr 29
aimeemarieb
Their payment processing system is very flawed. Along with horrible, terrible, awful customer service. If you can avoid purchasing your d-ticket from them I would.
Avoid
Apr 29
aimeemarieb

Their payment processing system is very flawed. Along with horrible, terrible, awful customer service. If you can avoid purchasing your d-ticket from them I would.
biggest fraud and cheater company
12/06/2025
qui3tz
i buy a germany ticket but my account was not charged then adter a while i didnt get any ticket because they close it now the cheaters want me to pay for a ticket i have never recieved because of a subscription but why you sell a ticket yo cancel close it and want money for something people never recieve ? people be careful of this fraud company its illegal business.

Developer Response
We understand you — let’s sort this out.If a payment fails, the system cancels the ticket automatically, and no ticket is delivered. The charge that follows is also automated, not personal. Please send us a short note at info@mopla.solutions. We’ll check your case and fix it properly.
biggest fraud and cheater company
12/06/2025
qui3tz

i buy a germany ticket but my account was not charged then adter a while i didnt get any ticket because they close it now the cheaters want me to pay for a ticket i have never recieved because of a subscription but why you sell a ticket yo cancel close it and want money for something people never recieve ? people be careful of this fraud company its illegal business.
Developer Response 12/08/2025
We understand you — let’s sort this out.If a payment fails, the system cancels the ticket automatically, and no ticket is delivered. The charge that follows is also automated, not personal. Please send us a short note at info@mopla.solutions. We’ll check your case and fix it properly.

Wir haben den Such- und Buchungsablauf in der App komplett neu gestaltet. Neu: • Übersichtlichere Standort- und Zielsuche mit interaktiver Kartenansicht im Hintergrund • Schnellere Verfügbarkeitsprüfung direkt im Suchergebnis • Neuer Bestätigungsbildschirm mit Fahrtdetails, Preis, Rabatten und Stornobedingungen auf einen Blick • Buchung für eine andere Person möglich • PayPal jetzt als bevorzugte Zahlungsmethode • Kauf eines vergünstigten Deutschlandtickets für berechtigte Nutzerinnen und Nutzer Verbessert: • Zurück-Navigation folgt jetzt zuverlässig dem Buchungsablauf • Klarere Fehlermeldung bei fehlender Internetverbindung während der Suche Behoben: • Zahlreiche kleinere Darstellungsfehler im neuen Suchablauf, zum Beispiel bei Linienanzeigen, Kartendarstellung und Rabattfeldern • Fehlerhafte Hinweise für Inhaberinnen und Inhaber eines Deutschlandtickets • Fehler bei der Preisberechnung für Nutzerinnen und Nutzer mit Schwerbehindertenausweis

Version 2.6.0 Jul 7

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: MoPla Solutions GmbH
Size: 45.6 MB
Category: Travel
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPad
Requires iPadOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: German
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

You Might Also Like

View

Deutschlandticket App Ticket+

Official Germany Ticket
View

hvv switch – Mobility Hamburg

Deutschlandticket & Sharing
View

WG-Gesucht - Flats & Rooms

Rooms/Flats, Requests/Offers
View

Deutschlandticket App

Travel
View

FahrPlaner

Travel
View

VRR App & DeutschlandTicket

Nationwide information
View

Rheinbahn App & eezy.nrw

Bus & train App for NRW
View

RMVgo

Travel
View

ImmoScout24 - Real Estate

Apartment, WG & House
View

DB Navigator

Timetables & Tickets

mopla

Ratings & Reviews

Monstrous bureaucracy

Not good

Avoid

biggest fraud and cheater company

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

Supports

Wallet

You Might Also Like

Deutschlandticket App Ticket+

hvv switch – Mobility Hamburg

WG-Gesucht - Flats & Rooms

Deutschlandticket App

FahrPlaner

VRR App & DeutschlandTicket

Rheinbahn App & eezy.nrw

RMVgo

ImmoScout24 - Real Estate

DB Navigator