Thank you for taking the time to provide your feedback. We sincerely apologize for the frustrating experience you encountered with the app, especially during a local emergency when reliable information is crucial.We are very concerned to hear that the app locked up after you clicked on the information section to retrieve radio codes, rendering it unusable. This is certainly not the intended functionality, and we take reports of app instability very seriously. Our development team is actively investigating issues that can lead to such freezes.While we understand you have deleted the app, if you would be willing to provide further details regarding your device model and iOS version, or if you encounter this issue again in the future, please do not hesitate to contact our dedicated support team directly at support@policescannerapp.com. Your detailed input is invaluable as we work to diagnose and resolve such problems for all users.We are committed to delivering a stable and dependable service, and we appreciate you bringing this matter to our attention.

Dear TTS productions 1200,Thank you sincerely for your fantastic 5-star review of Police Scanner: Radio and Fire. We are thrilled to hear that you find our app "really well done" and that it contributes to your sense of safety.Your feedback is very valuable to us, and it motivates our team to continue providing a reliable and high-quality service.We appreciate your support and hope you continue to find the app a beneficial tool.The Police Scanner: Radio and Fire Team

Thank you, 504, for sharing your feedback. We understand your frustration when you experienced "no nearby feeds" despite hearing sirens, and we appreciate you bringing this to our attention.Our "Police Scanner: Radio and Fire" app aggregates live audio feeds primarily provided by a network of dedicated volunteers. This means that feed availability is highly localized and can vary significantly based on geographic location and the real-time presence of active volunteer streams. While we strive for broad coverage, it is not universally available for every specific area or at all times, which may explain why you encountered the "no nearby feeds" message.We recognize the value of being able to verify local coverage, and we are continuously exploring options to enhance the user experience in this regard. For assistance with your purchase or to inquire about specific feed availability in your area, please reach out to our dedicated support team via the contact link provided on our app page or website. They will be glad to assist you further.We value your input as it helps us improve.

Thank you for your candid feedback and for updating your review. We appreciate you taking the time to share your thoughts, as user input is invaluable for our continuous improvement.Regarding your concerns about user tracking, we want to assure you that user privacy and data security are paramount to us. Our app's data collection practices are designed solely to enhance app functionality, improve performance, and provide a better user experience, strictly adhering to App Store guidelines and privacy regulations. We are committed to transparency in our privacy policy, which is accessible within the app and on our App Store page.We also understand your perspective on the subscription model for accessing public frequency content. While the audio transmissions themselves are publicly accessible, our subscription service covers the substantial operational costs associated with maintaining a robust and reliable platform. These costs include continuous server infrastructure, bandwidth, licensing for features like advanced mapping and archiving, ongoing development of new functionalities, and dedicated customer support. This allows us to deliver a high-quality, ad-free experience with consistent access to a vast network of feeds, curated and organized for ease of use.Concerning the App Store's rating display, we recognize that the way averages and review counts are presented can sometimes be unclear. These calculations are managed entirely by Apple's proprietary algorithms and systems, which take into account various factors beyond individual review submissions. As developers, we do not have control over how these metrics are displayed on the App Store.We are dedicated to providing a valuable service, and your insights help us refine our approach. If you have specific questions or would like to discuss any of these points further, please do not hesitate to contact our support team directly through the 'Contact Us' section in the app or via our website. We are here to assist.